Ipads not connecting anymore, everything else does, help!
Posted on 2013-11-15
At our organization we are utilizing a Aruba wireless system with 24 access points. They have always worked great. We have 4 wireless networks, with all of them be password secured except for 1 called "GUEST"
We have not done any configuration changes for about a year on the network.
Out of the blue for some reason Ipads are not able to connect to our guest network, however they can connect to any other network that has a password.
All of our other devices can connect to the guest network, in fact my phone next to me is currently connected.
It came out of the blue last week, so I'm guessing it was a update on the user's ipads.
These are not company ipads, so honestly I could say I don't care about the devices haha.. but that would be bad of me, and it's my job to make sure everyone is happy =]
I want them and our guest to be able to use the ipads on our network.
Has anyone else had this issue?
Our user's iphones connect just fine as well.
IT HAS to be something with the Ipads. Because it's only them, and it only started last week or so..and apparently there was a update around then I'm told. I don't know because I don't use them. I'm not a Apple person. I've done the first normal steps, forget the network, renew DHCP, etc. and it's still a no go.