Solved

Office 2003 docs. sheets, etc lost permissions to network share

Posted on 2013-11-15
4
355 Views
Last Modified: 2013-11-15
Hi,

Last week our SBS 2008 network developed a permissions problem with Office documents on a SBS network share.

The share was done with the SBS wizard and has not had any problems until recently, it has been in use since early 2009 at least.

Office 2010 docs, sheets etc. can be saved as native 2010 docx and xlsx files, but will be given a 'you do not have permission to save here' denial if the same file is attempted to be saved as 2003 compatible.

If you close a 2003 compatible doc or sheet after being denied the ability to save to the share it disappears into a tmp file.  Very disturbing and a couple users lost a days work until I found the tmp files.  Saving the same file to the local workstation is another workaround since that is no problem.

The permissions on the share have not changed and this is a new problem since we have been saving 2003 files for years.  Attempting different users, including users who are not added with the SBS wizard, does not change the behavior.  Attempting to save anywhere on the folder tree does not change the behavior.  Redirected folders are in use and have the same problem such that an attempt to save to the 'My Documents" folder will also fail.

Using the SBS wizard, stopping and then recreating the share did not change the behavior.

Even a Wordperfect wpd that saves in it's native format will fail if attempted to be saved as a Word 2003 file.

Is this some sort of Office 2010 SP2 trust issue?  Trust in the applications has not changed.  The same users have been doing the same thing but now it's messed up.

Thanks for any clues.  I have an MS support case opened, but the first statement of case conditions was that permissions on the share was somehow corrupt or had some sort of nested deny involved.  Due to my recent tests it now appears it's file type conditions instead.
0
Comment
Question by:Eugene_Palmer
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 2

Accepted Solution

by:
loki0609 earned 500 total points
ID: 39651660
one thought is to check under share and storage manager to make sure that the saving of .doc hasn't been disallowed.
0
 

Author Comment

by:Eugene_Palmer
ID: 39651692
OK,

Thank you,  For some unknown reason there was indeed a file screen there, but, how did it get there?  Does this point to there being a culprit, or did some Microsoft update decide that was a new feature?
0
 
LVL 2

Expert Comment

by:loki0609
ID: 39651744
I highly doubt a update would put it there. Im also trying to think of there is any right click context menu that could add it but I don't think so... Just blame the other guy with access you the server; )
0
 

Author Comment

by:Eugene_Palmer
ID: 39651753
Of course there is no other guy, and I didn't do it in my sleep, but at least it's working again, Thank you.
0

Featured Post

Optimize your web performance

What's in the eBook?
- Full list of reasons for poor performance
- Ultimate measures to speed things up
- Primary web monitoring types
- KPIs you should be monitoring in order to increase your ROI

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
This article helps those who get the 0xc004d307 error when trying to rearm (reset the license) Office 2013 in a Virtual Desktop Infrastructure (VDI) and/or those trying to prep the master image for Microsoft Key Management (KMS) activation. (i.e.- C…
The viewer will learn how to use the =DISCRINV command to create a discrete random variable, use this command to model a set of probabilities and outcomes in a Monte Carlo simulation, and learn how to find the standard deviation of a set of probabil…
Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…

617 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question