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Office 2003 docs. sheets, etc lost permissions to network share

Posted on 2013-11-15
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Last Modified: 2013-11-15
Hi,

Last week our SBS 2008 network developed a permissions problem with Office documents on a SBS network share.

The share was done with the SBS wizard and has not had any problems until recently, it has been in use since early 2009 at least.

Office 2010 docs, sheets etc. can be saved as native 2010 docx and xlsx files, but will be given a 'you do not have permission to save here' denial if the same file is attempted to be saved as 2003 compatible.

If you close a 2003 compatible doc or sheet after being denied the ability to save to the share it disappears into a tmp file.  Very disturbing and a couple users lost a days work until I found the tmp files.  Saving the same file to the local workstation is another workaround since that is no problem.

The permissions on the share have not changed and this is a new problem since we have been saving 2003 files for years.  Attempting different users, including users who are not added with the SBS wizard, does not change the behavior.  Attempting to save anywhere on the folder tree does not change the behavior.  Redirected folders are in use and have the same problem such that an attempt to save to the 'My Documents" folder will also fail.

Using the SBS wizard, stopping and then recreating the share did not change the behavior.

Even a Wordperfect wpd that saves in it's native format will fail if attempted to be saved as a Word 2003 file.

Is this some sort of Office 2010 SP2 trust issue?  Trust in the applications has not changed.  The same users have been doing the same thing but now it's messed up.

Thanks for any clues.  I have an MS support case opened, but the first statement of case conditions was that permissions on the share was somehow corrupt or had some sort of nested deny involved.  Due to my recent tests it now appears it's file type conditions instead.
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Question by:Eugene_Palmer
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4 Comments
 
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Accepted Solution

by:
loki0609 earned 2000 total points
ID: 39651660
one thought is to check under share and storage manager to make sure that the saving of .doc hasn't been disallowed.
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Author Comment

by:Eugene_Palmer
ID: 39651692
OK,

Thank you,  For some unknown reason there was indeed a file screen there, but, how did it get there?  Does this point to there being a culprit, or did some Microsoft update decide that was a new feature?
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LVL 2

Expert Comment

by:loki0609
ID: 39651744
I highly doubt a update would put it there. Im also trying to think of there is any right click context menu that could add it but I don't think so... Just blame the other guy with access you the server; )
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Author Comment

by:Eugene_Palmer
ID: 39651753
Of course there is no other guy, and I didn't do it in my sleep, but at least it's working again, Thank you.
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