Problem syncing inbox on mobile device
Posted on 2013-11-15
I have a Samsung galaxy note that I have been syncing to my exchange 2003 server on my SBS 2003 box for over a year. All of a sudden, Wednesday evening the inbox quit syncing. All other folders are still syncing just fine. I am able send email successfully. My desktop computer with outlook 07 syncs the inbox just fine. I have called Verizon and they have no clue and are leaning toward something on my exchange server. I tried it on a different phone (Razr m) and they worked on it. I ended up doing a factory reset on the note and they still aren't syncing past Wednesday afternoon! What the heck! I downloaded an app called touchdown and they still aren't syncing past Wednesday! Any ideas what settings in exchange our outlook would cause this? Does exchange keep a record of what phone is synced to the account?