Automatic reply settings unavailable - Outlook 2013 only
Posted on 2013-11-15
Currently our users using Outlook 2013 is getting the following prompt when trying to access their automatic reply settings:
"Your automatic reply settings cannot be displayed because the server is currently unavailable".
This is only Outlook 2013 users (both internal and external (RPC)), but it works for 2007, 2010 and OWA users.
I have tried using testexchangeconnectivity.com to see if there's any errors, but all test are without errors.
Also there are no errors logged to the Exchange servers eventlog.
The Exchange version is 2007 and we have SCR enabled to another server for backup.
The funny thing is, if i delete the Outlook profile, the Automatic reply setting can be accessed for about 1 minute, and sucessfully activate/deaktivate it, but then it is suddenly "unavailable". - It still works for the same users in 2007/2010/OWA.
I really do not know where to go from here, any input is greatly appreciated.