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Lync 2013 .local and .com

Posted on 2013-11-15
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Last Modified: 2013-11-16
Hello,

I have installed Lync 2013 standard and all is good though looking for some direction.

My internal domain is Domain.local which is making it an issue when I want to message someone. As it looks at the users email address which is domain.com.

If I message someone and search for MrX@domain.local it works fine. Though if I message someone searching the address book... mrx@domain.com it fails to deliver or verify their presence.
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Question by:lebz29
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Accepted Solution

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davorin earned 500 total points
ID: 39651963
It is not exactly the answer to your question, but for login address, sip address and all other addresses in Lync I would use your primary SMTP address, which I guess is xy@domain.com
The first problem I had with using internal SMTP address for users logon was with integration of enterprise voice and exchange server. There is no other way to get list of calls in outlook that using primary SMTP address as sip address.
Then you can also have problems with external autodiscover procedure, as the domain in login address should be publicly resolvable. So I always use external domain.

I'm not familiar with your configuration and needs, but this is just a suggestion to think again about addressing.
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Author Comment

by:lebz29
ID: 39652003
Ok so I got it working now with the primary smtp address. I re-setup the topology (primary SIP is user@domain.com) and made the DNS changes.

I can now search for users through the address book correctly.

With that though, I can no longer view the Presence of the user "Presence Unknown"
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LVL 27

Expert Comment

by:davorin
ID: 39652208
Maybe the problem is that cached address book on clients is not synced yet.
Changes needs time to propagate to address books on clients.

You can speed up things a little bit:
http://www.fots.nl/index.php/lync-address-book-sync-process-information/
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Author Comment

by:lebz29
ID: 39652802
All good.... just took a few to kick in
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LVL 27

Expert Comment

by:davorin
ID: 39652963
Glad you have solved your problem. Thx.
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