Solved

Lync 2013 .local and .com

Posted on 2013-11-15
5
983 Views
Last Modified: 2013-11-16
Hello,

I have installed Lync 2013 standard and all is good though looking for some direction.

My internal domain is Domain.local which is making it an issue when I want to message someone. As it looks at the users email address which is domain.com.

If I message someone and search for MrX@domain.local it works fine. Though if I message someone searching the address book... mrx@domain.com it fails to deliver or verify their presence.
0
Comment
Question by:lebz29
  • 3
  • 2
5 Comments
 
LVL 27

Accepted Solution

by:
davorin earned 500 total points
ID: 39651963
It is not exactly the answer to your question, but for login address, sip address and all other addresses in Lync I would use your primary SMTP address, which I guess is xy@domain.com
The first problem I had with using internal SMTP address for users logon was with integration of enterprise voice and exchange server. There is no other way to get list of calls in outlook that using primary SMTP address as sip address.
Then you can also have problems with external autodiscover procedure, as the domain in login address should be publicly resolvable. So I always use external domain.

I'm not familiar with your configuration and needs, but this is just a suggestion to think again about addressing.
0
 

Author Comment

by:lebz29
ID: 39652003
Ok so I got it working now with the primary smtp address. I re-setup the topology (primary SIP is user@domain.com) and made the DNS changes.

I can now search for users through the address book correctly.

With that though, I can no longer view the Presence of the user "Presence Unknown"
0
 
LVL 27

Expert Comment

by:davorin
ID: 39652208
Maybe the problem is that cached address book on clients is not synced yet.
Changes needs time to propagate to address books on clients.

You can speed up things a little bit:
http://www.fots.nl/index.php/lync-address-book-sync-process-information/
0
 

Author Comment

by:lebz29
ID: 39652802
All good.... just took a few to kick in
0
 
LVL 27

Expert Comment

by:davorin
ID: 39652963
Glad you have solved your problem. Thx.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Format underline a range 2 69
Excel formula lookup multiple charges 11 68
Lync 2013 deployment on single server 1 40
cutting over to a new network 9 65
The new Microsoft OS looks great, is easier than ever to upgrade to, it is even free.  So what's the catch?  If you don't change the privacy settings, Microsoft will, in accordance with the (EULA) you clicked okay to without reading, collect all the…
Don’t let your business fall victim to the coming apocalypse – use our Survival Guide for the Fax Apocalypse to identify the risks and signs of zombie fax activities at your business.
The viewer will learn how to use a discrete random variable to simulate the return on an investment over a period of years, create a Monte Carlo simulation using the discrete random variable, and create a graph to represent the possible returns over…
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…

919 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now