Solved

AirPrint not printing. Tested on 3 iOS devices

Posted on 2013-11-15
3
318 Views
Last Modified: 2013-12-02
When printing via AirPrint to new HP Officject Pro 8600 N911a, print jobs leave the iOS device, but nothing ever prints on the printer. Tested from two iPhones and an iPad.
0
Comment
Question by:peraspera
3 Comments
 
LVL 8

Accepted Solution

by:
s3e3 earned 500 total points
ID: 39653281
You can try to update the firmware on the printer. This worked for me once before, might have been the ios7 update which caused the printing to suddenly stop.

Let us know how it works out.
0
 
LVL 43

Expert Comment

by:Davis McCarn
ID: 39653456
I would suggest you unplug the power cord for the printer, wait about 10 seconds, plug it back in, turn it on, and wait until it says its ready then try printing again.  Most people don't realize modern printers are on 24/7/365 and, once confused, they stay that way unless you cycle the power!

P.S> Updating the firmware forced a reboot which did the same thing.
0
 
LVL 11

Expert Comment

by:hecgomrec
ID: 39656766
Here is a link where you can follow in the official HP website:  HP Officject Pro 8600 N911a

If this doesn't help or doesn't work I will suggest you to try using their current app "ePrint"
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
Users will learn how to set proper sequence settings, scale images, paste attributes, add transitions, fades, and music. Open up Final Cut Pro 7 and Create a new Project: Set the Sequence Settings. a) Click File > Easy Setup > Format > Apple ProRe…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question