[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

AirPrint not printing. Tested on 3 iOS devices

Posted on 2013-11-15
3
Medium Priority
?
354 Views
Last Modified: 2013-12-02
When printing via AirPrint to new HP Officject Pro 8600 N911a, print jobs leave the iOS device, but nothing ever prints on the printer. Tested from two iPhones and an iPad.
0
Comment
Question by:peraspera
3 Comments
 
LVL 8

Accepted Solution

by:
s3e3 earned 2000 total points
ID: 39653281
You can try to update the firmware on the printer. This worked for me once before, might have been the ios7 update which caused the printing to suddenly stop.

Let us know how it works out.
0
 
LVL 44

Expert Comment

by:Davis McCarn
ID: 39653456
I would suggest you unplug the power cord for the printer, wait about 10 seconds, plug it back in, turn it on, and wait until it says its ready then try printing again.  Most people don't realize modern printers are on 24/7/365 and, once confused, they stay that way unless you cycle the power!

P.S> Updating the firmware forced a reboot which did the same thing.
0
 
LVL 11

Expert Comment

by:hecgomrec
ID: 39656766
Here is a link where you can follow in the official HP website:  HP Officject Pro 8600 N911a

If this doesn't help or doesn't work I will suggest you to try using their current app "ePrint"
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article we will discuss some EI Capitan Mail app issues and provide some manual process to resolve them.
Set up iPhone and iPad email signatures to always send in high-quality HTML with this step-by step guide.
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
In a question here at Experts Exchange (https://www.experts-exchange.com/questions/29062564/Adobe-acrobat-reader-DC.html), a member asked how to create a signature in Adobe Acrobat Reader DC (the free Reader product, not the paid, full Acrobat produ…

834 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question