Solved

surface pro 2 came with IE 11, need to downgrade to 10

Posted on 2013-11-15
16
2,180 Views
Last Modified: 2014-02-24
Hi, I have a customer that need IE 10 installed on their windows 8.1 Surface Pro 2 w pre installed IE 11.   Is it possible to downgrade with this setup?  They don't have the update IE 11 file to uninstall.  I was think install IE 11 again if that's possible and then performing an uninstall.  Any advice would be appreciated.
0
Comment
Question by:snoopaloop
16 Comments
 
LVL 32

Expert Comment

by:PowerEdgeTech
ID: 39652713
In Control Panel, Programs and Features, click the link to show Installed Updates, then look for the Internet Explorer 11 update to uninstall.  Possible that with 8.1, IE 11 is the operating-system-integrated version (like IE8 on W7 and IE9 on W8) and can't be changed.

Have you tried the Compatibility Settings for the site(s) in question?  Tried another browser?
0
 
LVL 93

Expert Comment

by:John Hurst
ID: 39652731
I have Windows 8.1 running and you cannot downgrade to IE10. The minimum for Windows 8.1 is IE11.  

... Thinkpads_User
0
 
LVL 54

Accepted Solution

by:
McKnife earned 150 total points
ID: 39653094
Your only Chance is to modify compatibility view:
%LocalAppData%\Microsoft\Internet Explorer\IECompatData\iecompatdata.xml  needs to be modified, I think. Found here: http://answers.microsoft.com/en-us/ie/forum/ie11_pr-windows8_1_pr/ie11-compatibility-mode/0f641e0c-f146-42a0-85cf-ae11c7eb3814
0
Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

 
LVL 1

Author Comment

by:snoopaloop
ID: 39653738
Looks like a mess to modify.  Maybe I should wait for the developer to make their SaaS EMR IE 11 compatible.
0
 
LVL 54

Expert Comment

by:McKnife
ID: 39654265
A mess? Just look at the structure of the file. You would modify only one line AFAIR.
0
 
LVL 1

Author Comment

by:snoopaloop
ID: 39655349
Can you please clarify completely? I'm not understanding of the link directions.
0
 
LVL 54

Expert Comment

by:McKnife
ID: 39656034
Open the aforementioned file again. A lot of sites are in there and we can add more by editing this file. The compatibility syntax used for each site is a little cryptic however, I have to admit... as always you need know what those settings mean to choose the compatibility mode that suits best. As I don't know your site, I find it hard to assist, too. Is it a public site? Which?
0
 
LVL 1

Author Comment

by:snoopaloop
ID: 39661463
ok, I replaced one the lines for a domain we would never go to in the 10 section with the domain that needs to be compatible.  We will see what happens tomorrow.
0
 
LVL 1

Author Comment

by:snoopaloop
ID: 39676792
FYI - IE is acting like I did nothing.  Same upgrade issues.
0
 
LVL 54

Expert Comment

by:McKnife
ID: 39676870
I don't think the compatibility mode is faulty. I suppose your syntax is incomplete. How can we proceed? I asked before: is this a public site? Which? Can we try it ourselves?
0
 
LVL 1

Author Comment

by:snoopaloop
ID: 39725078
It's a private site.
0
 
LVL 1

Author Comment

by:snoopaloop
ID: 39728029
is it this section for where I make the edit or addition?>

<domain featureSwitch="overrideXUACompatible:false" versionVector="10" docMode="EmulateIE10" uaString="10">monkeyquest.com</domain>
0
 
LVL 54

Expert Comment

by:McKnife
ID: 39741868
I think so, but I would have to try it myself. So monkeyquest.com is the site?
0
 
LVL 1

Author Comment

by:snoopaloop
ID: 39754837
No monkeyquest is one of the lines that is already in there.  I wanted to make sure I was grabbing from the right section.
0
 
LVL 54

Expert Comment

by:McKnife
ID: 39756105
Sorry, without access to at least one site in question, I am unable to further help you.
0
 
LVL 54

Expert Comment

by:McKnife
ID: 39877852
Time to finalize this, I think, as no progress could be made without further details.
0

Featured Post

Simplifying Server Workload Migrations

This use case outlines the migration challenges that organizations face and how the Acronis AnyData Engine supports physical-to-physical (P2P), physical-to-virtual (P2V), virtual to physical (V2P), and cross-virtual (V2V) migration scenarios to address these challenges.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article offers some helpful and general tips for safe browsing and online shopping. It offers simple and manageable procedures that help to ensure the safety of one's personal information and the security of any devices.
SSL stands for “Secure Sockets Layer” and an SSL certificate is a critical component to keeping your website safe, secured, and compliant. Any ecommerce website must have an SSL certificate to ensure the safe handling of sensitive information like…
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
Shows how to create a shortcut to site-search Experts Exchange using Google in the Chrome browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch the Search Engine Menu: In chrome, via you…

785 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question