?
Solved

Can't create new user profiles Windows 7 Pro upgrade

Posted on 2013-11-15
2
Medium Priority
?
435 Views
Last Modified: 2013-11-23
If the answer is "reinstall Windows 7" I can understand.  But, hope springs eternal:

This has happened on more than one Windows 7 computer that came as an XP "downgrade".  After Windows 7 is installed, the user accounts go haywire.
One is NOT able to create a new user profile.
Unfortunately, I didn't do the Win 7 install so I can't vouch for the exact steps taken.

Today I was working on one of these and discovered:
1) There are multiple login icons that would show at times - for example after having used and logged out from Remote Desktop as usual.  
2) The primary user's password was supposed to be established (i.e. nonblank) but is apparently blank as "Create a password" shows up in Control Panel / User Accounts for this account.
2) I tried to login using Windows Remote Desktop and NO password worked.  Not the recorded one and not [blank].
3) We tried to set up a new user profile locally and all that shows up is a blank dialog window.  No options to select, etc.
4) I could log in with "adm" user and our password for that one using Remote Desktop.

It would be nice to know how to just fix this without reinstalling Windows.
0
Comment
Question by:Fred Marshall
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
2 Comments
 
LVL 97

Accepted Solution

by:
Experienced Member earned 2000 total points
ID: 39652720
There are two things you can try.

1. Run System File Checker. Run SFC /SCANNOW and allow to complete. Restart and test. This fixes system files and might help.

2. Run Repair Install for Windows 7. This should work if SFC does not. Here is a Seven Forums Tutorial for Repair Install.

http://www.sevenforums.com/tutorials/3413-repair-install.html

... Thinkpads_User
0
 
LVL 97

Expert Comment

by:Experienced Member
ID: 39672150
@fmarshall - Thanks, and I was happy to help.

.... Thinkpads_User
0

Featured Post

On Demand Webinar: Networking for the Cloud Era

Did you know SD-WANs can improve network connectivity? Check out this webinar to learn how an SD-WAN simplified, one-click tool can help you migrate and manage data in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
Assume you have an outside contractor who comes in seasonally or once a week to do some work in your office, but you only want to give him access to the programs and files he needs and keep all other documents and programs private. Can you do this o…
This Micro Tutorial will give you basic overview of the control panel section on Windows 7. It will depth in Network and Internet, Hardware and Sound, etc. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum editing capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.
Suggested Courses
Course of the Month8 days, 8 hours left to enroll

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question