Solved

Security Policy Problem changing user password SBS 2008?

Posted on 2013-11-15
7
268 Views
Last Modified: 2014-01-07
Since changing a standard users password he has be unable to get past his local Win7 login screen.

We tried a reboot of his PC and since doing so it is now asking for a 'pin' password or his 'normal' password. The usual password field won't accept his new one. The mention of pin has only appeared since we changed his pass, loggin on as admin at this tage works fine so it's just his account that has the problem, whatever it is.

I changed it back to his previous pass, rebooted and he can now login so we have a workaround, just wondered if anyone has come across this before or has any suggestions?
0
Comment
Question by:MadPC
  • 2
  • 2
  • 2
  • +1
7 Comments
 
LVL 5

Assisted Solution

by:mbkitmgr
mbkitmgr earned 166 total points
Comment Utility
I am assuming the PC is a member of the SBS domain.

It sounds like a corrupt profile
0
 
LVL 53

Assisted Solution

by:Will Szymkowski
Will Szymkowski earned 167 total points
Comment Utility
Have you looked in the event viewer for errors? It is possible that this machine has lost its
trust with the domain. Have you tried to remove the PC from the domain and re-add it?

Also what policies are being applied to this machine? Use rsop.msc (when logged in as the user) to see what computer and user polciies are being applied.

Will.
0
 
LVL 53

Expert Comment

by:McKnife
Comment Utility
A PIN?
Clearly, this is 3rd party software, not windows.
Find out what software on that box serves authentication purposes and uninstall it for a test.
0
Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

 
LVL 1

Author Comment

by:MadPC
Comment Utility
User is on an SBS 2008 domain, yes. I changed the users password back to previous and he is able to login again - The Pin number is definitely part of windows...

http://tweaks.com/windows/52363/logon-with-a-pin-instead-of-a-password/

If I change his password to a new one we get the same issue, right now we have a workaround but any other suggestions welcome
0
 
LVL 5

Expert Comment

by:mbkitmgr
Comment Utility
Is the pc a hp. A client mines pc had a hp password utility that was fine for a standalone setup but not a domain joined machine.   It only appeared when the machine configuration was changed.   I tried to work with it but could see it confusing the Users.  I removed the machine from the domain, uninstalled it.
0
 
LVL 53

Accepted Solution

by:
McKnife earned 167 total points
Comment Utility
Sorry, I did not know about the PIN feature. It should not be allowed on domain environments by default, I suppose, because it's very secure.
Please try to rechange the pw and see. Maybe the communication with the DC or the replication amongst DCs is the problem.
0
 
LVL 1

Author Closing Comment

by:MadPC
Comment Utility
Removed PC from the domain and reattached it, all seems to be well
0

Featured Post

IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

This subject  of securing wireless devices conjures up visions of your PC or mobile phone connecting to the Internet through some hotspot at Starbucks. But it is so much more than that. Let’s look at the facts: devices#sthash.eoFY7dic.
Disabling the Directory Sync Service Account in Office 365 will stop directory synchronization from working.
This tutorial will walk an individual through the steps necessary to join and promote the first Windows Server 2012 domain controller into an Active Directory environment running on Windows Server 2008. Determine the location of the FSMO roles by lo…
This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles to another domain controller. Log onto the new domain controller with a user account t…

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now