• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 8754
  • Last Modified:

Brother printer won't power up, MFC-490CW

I have a Brother printer, MFC-490CW. It's been a faithful printer for 3+ years, but now it won't power up. We did how a power outage recently, but all other computer hardware survived. The thing is just dead . . . I'm 100% sure the outlet it's plugged into works, so that's not an issue.

I emailed Brother support, and they just said "Check the outlet, check the plug", etc. etc.

Before I take it to a repair shop (or buy a new one), I thought I'd check here. Maybe there's some fuse or or switch or something that needs replaced or jiggled. It just seems odd that it died without any symptoms . . . and I had been using it regularly.
1
Alaska Cowboy
Asked:
Alaska Cowboy
2 Solutions
 
Hari Babu BalarajuTech LeadCommented:
try using a new power cord for the printer, if printer still is completely dead.

ask brother agent about the extended warranty for the printer or H/W service.  If no chance of repair, it is better to just go out and buy a new unit.
0
 
Alaska CowboyAuthor Commented:
the plug is attached, so I can't try that. it's out of warranty, I might take it to a local repair place. But probably I'll be going to Wal-Mart shortly . . .

Thanks !
0
 
Michael-BestCommented:
There is no fuse and the switch is unlikely to be at fault, so a power surge may have damaged it.

The power cord may have broken wires from being bent multiple times (usually near the neck of the plug).
If you think this is possible, then you could cut the plug off, and fit a new accessory replacement plug.

Service or repair will likely cost as much as (or more than) buying a new printer.

Since its three years old, my recommended solution is to buy a new printer.
0
Worried about phishing attacks?

90% of attacks start with a phish. It’s critical that IT admins and MSSPs have the right security in place to protect their end users from these phishing attacks. Check out our latest feature brief for tips and tricks to keep your employees off a hackers line!

 
Alaska CowboyAuthor Commented:
Michael,

yes, looks like it's Wal-Mart shortly, thanks !
0
 
Karen CCommented:
Power died on my Brother MFC three days before warranty expired.  Got it up again and left it on.... Then power went out in house and now it won't power on again.  Should have taken it in under warranty the first time. Now I'm out the money.  Hoping Office Depot will at least give me a discount on a new one.  Less than 2 years old....
0
 
Gadsden ConsultingIT SpecialistCommented:
Karen - I'm sorry for you. Mine ended up in the recycling graveyard, along with other printers, TV's, and computers.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now