Solved

Remove desktop short of VPN connected folder on XP

Posted on 2013-11-16
12
335 Views
Last Modified: 2013-11-26
ShortCutHi,
 I have a XP computer. I have a folder shortcut pointing to old company network file server. I used to connect to corporate network using VPN tunnel. I deleted VPN connection in Control panel/Network  Adapter area. But whenever I try to delete this shortcut on my desktop, my computer hangs for 5 minutes and give me "Delete" option, but each time I chose "Delete", it never goes away.
Can you help?
0
Comment
Question by:sglee
12 Comments
 
LVL 11

Accepted Solution

by:
Technodweeb earned 260 total points
ID: 39653287
can you boot in safe mode and delete it? you might also try deleting it from a command prompt...
0
 
LVL 90

Expert Comment

by:John Hurst
ID: 39653290
Open cmd.exe and type NET USE  and enter.

Do you see the network drive in the NET USE command?   If so, type:

NET USE DRIVE: /Delete  and enter.

See if you can delete the drive that way.

.... Thinkpads_User
0
 
LVL 3

Expert Comment

by:haribabuonline
ID: 39653298
maybe due to malicious process this can happen try this

http://malwaretips.com/blogs/malware-removal-guide-for-windows/
0
 
LVL 62

Expert Comment

by:☠ MASQ ☠
ID: 39653305
Install Unlocker Install, browse to the file you want to remove, choose "Action > Delete" - hit OK - job done!
0
 

Author Comment

by:sglee
ID: 39653349
NET USE did not reveal anything other than regular mapped drives.
Unlocker did not take care of it.
Since I am accessing this computer remotely, I can't restart in safe mode and access the computer at the same time.
I will log in as local admin and try to access the desktop of this user and try that way.
I will post the result.
0
 
LVL 62

Expert Comment

by:☠ MASQ ☠
ID: 39653360
Missed that you were accessing the machine remotely - no chance that you can't remove this because it's linked to the RDC connection you are using to view it??
0
Why You Should Analyze Threat Actor TTPs

After years of analyzing threat actor behavior, it’s become clear that at any given time there are specific tactics, techniques, and procedures (TTPs) that are particularly prevalent. By analyzing and understanding these TTPs, you can dramatically enhance your security program.

 

Author Comment

by:sglee
ID: 39653370
I am using logmein for remote access.
0
 

Author Comment

by:sglee
ID: 39653374
@ MASQUERAID
Did you know that when you install unlocker, it downloads "MobeilGenie ..." something like that?
0
 

Author Comment

by:sglee
ID: 39653387
@ MASQUERAID
It also installed "Search Protect" and it is giving errors on the computer.
Please EVER DO NOT POST this link again ---> Install Unlocker
0
 
LVL 62

Expert Comment

by:☠ MASQ ☠
ID: 39653395
Only if you agree to it on the install page - there are two programs bundled with it but for each you are shown what you're agreeing to and given the option to skip the installation.

From memory it's ShowPass and mobogenie.

They'll be in your remove programs option if you agreed to them at the time.
skip.png
0
 

Author Comment

by:sglee
ID: 39653407
they must be changing Apps that they embed.
I noticed two programs : mobogenie & Search Protect and unlocker dated 11/16/2013.

I really did not need this hassle this morning as I was trying to remove unneeded programs & stuff from this customer's computer.
0
 

Author Comment

by:sglee
ID: 39656956
@Technodweeb
I will try to have the user start the computer in SAFE mode and delete the icon in SAFE mode. I will post the result.
0

Featured Post

IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

Are you unable to synchronize your OST (Offline Storage Table) file with Microsoft Exchange Server? Is your OST file exceeding 2 GB size limit? In Microsoft Outlook 2002 and earlier versions, there is a 2 GB size limit for the OST file. If the file …
Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
Illustrator's Shape Builder tool will let you combine shapes visually and interactively. This video shows the Mac version, but the tool works the same way in Windows. To follow along with this video, you can draw your own shapes or download the file…
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now