troubleshooting Question

Robo Form update killed thumb drive

Avatar of James Coats
James CoatsFlag for United States of America asked on
HardwareStorageStorage Hardware
8 Comments1 Solution586 ViewsLast Modified:
I was updating my Robo Form app and my thumb drive is where the Robo Form app is located.

Once Robo Form was updated the thumb drive immediately gave an error:

"You need to format the disk in drive J: before you can use it. Do you want to format it?"

All of my passwords are now gone. I had a paper print out and most of them have been recovered that way. Some I am still missing.

Robo Form sync was blank on their server which before was correctly backed up. They are no help and state this has never happened before. Everything worked before the update.

Is there a way to hack into my thumb drive? Every time I click on the drive or plug it in I get the error above.
ASKER CERTIFIED SOLUTION
David
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