troubleshooting Question

Archive and Install Questions

Avatar of mgross333
mgross333 asked on
Apple OSMac OS X
6 Comments1 Solution347 ViewsLast Modified:
If I upgrade OSX 10.4.1 to OS 10.6 using  DVD supplied by Apple for this purpose and choosing the Archive and Install option and also Preserve User and Network settings option

(1) Will all existing programs and data be maintained

(2) Will the driver for the Canon MX410 (usb connection) be maintained

(3) Will the customers Apple mail account (including all emails) be maintained.

Note: Memory from Apple to allow 10.6 to run will be installed first.

Note: Internet connection is ethernet cable wired to a Verizon FIOS gateway so the encryption key of the gateway does not need to be maintained as wireless is not used for internet access.

iMAc is mid-2007 and customer mentioned no existing problems

Mike
ASKER CERTIFIED SOLUTION
Eoin OSullivan
Consultant

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 6 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 6 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros