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Archive and Install Questions

If I upgrade OSX 10.4.1 to OS 10.6 using  DVD supplied by Apple for this purpose and choosing the Archive and Install option and also Preserve User and Network settings option

(1) Will all existing programs and data be maintained

(2) Will the driver for the Canon MX410 (usb connection) be maintained

(3) Will the customers Apple mail account (including all emails) be maintained.

Note: Memory from Apple to allow 10.6 to run will be installed first.

Note: Internet connection is ethernet cable wired to a Verizon FIOS gateway so the encryption key of the gateway does not need to be maintained as wireless is not used for internet access.

iMAc is mid-2007 and customer mentioned no existing problems

Mike
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mgross333
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mgross333
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Eoin OSullivanConsultantCommented:
1) Applications/Programs are not affected HOWEVER certain program preferences and settings MAY need to be copied from the old System/Library folder.  95% of Applications should have no problems but a small number of programs such as Adobe Suite or MS Office are notorious for installing files in the core System folder.

2) Possibly not .. the driver is most likely located in the /Library/Printers/ folder which should not be affected however some peripherals install elements in the /System/Library folder and again you might have to copy the files from the Archived System to the  new System folder

3) Yes, user Email Accounts should be fine. The Mail files are stored in the users own home folder under /Users/USERNAME/Library/Mail
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mgross333Author Commented:
eoinosullivan,

Thanks for your reply. You say ""Applications/Programs are not affected HOWEVER certain program preferences and settings MAY need to be copied from the old System/Library folder.  95% of Applications should have no problems but a small number of programs such as Adobe Suite or MS Office are notorious for installing files in the core System folder."

IF Adobe reader is one of them please provide detailed step by step instructions on how to copy the relative the program preferences and settings from the old System Library into the new one starting with the full path name of the old system library and the new one.  Also in this case could I not just install the latest Adobe reader over the internet into 10.6??

I do not know if customer has MS Office for MAC (she may of may not) same questions ie why can she not just install office for MAC from her Office for MAC DVD?

Regards,
  Mike
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mgross333Author Commented:
Also regarding the Canon MX410 driver, another Apple Expert told me to in any case to just install the latest OS X Canon driver over the internet. Why would that not be a clean way to do it? If I do this, might I first  the have to copy the files from the Archived System to the  new System folder. If so again I need detailed step by step instructions on how to do this including full path names.

Regards,
   Mike
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Eoin OSullivanConsultantCommented:
Mike

You asked if the drivers and other files would be maintained after an Archive & Install.  I gave you my answer on that.  You did not ask about re-installing software which clearly will ensure that a program will work.

Programs like Adobe Reader will not have any significant settings (and are easy to re-install by downloading from Adobe website) and I was referring to Adobe Photoshop or InDesign and other Creative Suite applications not the FREE Adobe Reader application.

Of course MS Office can be re-installed if the user has the original DVD.  Fortunately MS Office stores all the user data (mailboxes, templates etc. ) in the Users Home folder so if you have to reinstall you'll not lose any customer data.

In relation to your question about the Canon Driver - again it SHOULD be fine and if there are any issues you can of course simply download the latest driver from CANON and re-install it.

As a rule of thumb before upgrading OSX I recommend taking a full system backup to an external USB drive with something like Carbon Copy Cloner which allows a complete restore in an emergency.  It also gives you a 2nd option to recover any files or data in the future.

After you've taken a backup then you can run the upgrade process and once complete - open all the key applications and test that they are working.
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mgross333Author Commented:
Thanks for all your answers. Could you please also reply to my closely related EE question at

http://www.experts-exchange.com/Apple/Operating_Systems/Q_28296785.html
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mgross333Author Commented:
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