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I can't send email to hotmail from my web host email account ! ? !

Posted on 2013-11-16
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3,126 Views
Last Modified: 2013-11-22
I just attempted to send email from my web hosting account to a Hotmail account and got the following message:

The email address below is not real (because this is a public forum).  However, I was using my actual email hotmail address.

--------------------
This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of
its recipients. The following addresses failed:

  <JohnAllen909088@hotmail.com>

SMTP error from remote server after MAIL command:
host mx3.hotmail.com[65.55.92.136]:
550 OU-002 (SNT0-MC1-F7) Unfortunately, messages from 74.208.4.195 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors.

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Question by:brothertruffle880
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4 Comments
 

Assisted Solution

by:MDoff
MDoff earned 167 total points
ID: 39653668
It looks like your email is being blocked by the hotmail servers for spam.
Please check that the content of your email does not contain anything that may be confusing the spam filter.
You may also want to contact your web hosting provider about this issue.
Also get them to check your MX records and SPF (txt) records are correct.
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Accepted Solution

by:
pgm554 earned 333 total points
ID: 39653824
Nothing new,I've had many an ISP webmail server get blocked (GoDaddy,Register,Network Solutions).

Just part of the biz.

It might take a day or two,but they do eventually fix it.
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Author Comment

by:brothertruffle880
ID: 39662640
What is an MX record and SPF record and what do they do?

<< You may also want to contact your web hosting provider about this issue.
Also get them to check your MX records and SPF (txt) records are correct.   >>
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Assisted Solution

by:pgm554
pgm554 earned 333 total points
ID: 39663467
MX record is where you email get pointed to by DNS,what a lot of ISP's do is verify the sender name is not spoofed by using a relay of a third party gateway.

Your email address can be joe@joe.com,but the 3rd party SMTP gateway can be Earthlink as a mail gateway.

If the receiving email server sees that the gateway domain name is different than the sender domain name,it will reject the sender.

Hotmail does not do that,so I doubt it is that.
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