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upobDaPlaya
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Why does my router and PC need to be rebooted - Cable Modem connection fine

I have the following

Linksys DOCSIS 3.0 Cable Modem (DPC3008-CC)
TRENDnet AC1750 Dual Band Wireless Router (TEW-812DRU)
Desktop PC
Laptop PC
Multiple Wireless IP cameras
Norton Security Suite

My network infrastructure has been fine until this past month.  Twice the following has occurred.  I get an icon flash "No Network Connection" for all my clients (Desktop PC, Cameras, etc.)  
I call Comcast and the connection is fine.  
I unplug the ethernet that runs from the modem to the router
I unplug from the router the ethernet cord that runs from my desktop to the router
I plug the ethernet cord into the cable modem from my desktop

My desktop then works (I have an internet connection) and proves out there is nothing wrong with the internet signal coming from Comcast.

The way I corrected the issue both times was to shut down my PC.  Plug the cord into the original connections and I then Reboot the modem and router.  I then turn on the PC and magically I have a connection.  However, I have to do this several times.  

My fear now is this happen again in several more weeks...Any ideas on what is going on....
RoutersNetworking Hardware-OtherBroadband

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8/22/2022 - Mon
SOLUTION
hypercube

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donciakas

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upobDaPlaya

ASKER
Oh I just knew it..Its Norton.  Today at 3 pm I had the exact same issue.  Last week it happened on the same day and same time.  I checked my Norton and sure enough it had just finished running its Live Update.  I have attached the Norton screenshot below.

Can anyone help to avoid this next week ?
EE-WL.jpg
Soulja

Can you see it to run during off hours?
upobDaPlaya

ASKER
If I set it to run during off hours, would I not have the same issue when I return to the PC ?
Your help has saved me hundreds of hours of internet surfing.
fblack61
ASKER CERTIFIED SOLUTION
pinish

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upobDaPlaya

ASKER
I uninstalled Norton which did not resolve the issue :(  However, I noticed that when I did IP config there was no IP address..I researched further and found some information about multiple Tunnel adapter Teredo Tunneling which my profile displayed...I removed the ones outlined in the tutorial and I got my router back.  Not sure if it was a coincidence or just a bad router.  I hope it is not a bad router as I paid I think 160 USD for the router which got good reviews from Dong Ngo of CNET
_

Thanks for the Points and the feedback.

>> ...multiple Tunnel adapter Teredo Tunneling...

Nice detective work. I will have to look into that.