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Some emails are not recieve

Hello,

I receive every day about 100 mails from some user and 1-5 emails on each day are not received, I tried everything I know, I don't see that the emails are not released from the queue viewer and the sender not getting any mail that isn't delivered.
My server use Exchange 2013.

Any suggestion how to check where this emails are disappeared?
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compx_it
Asked:
compx_it
1 Solution
 
pijiCommented:
-Have you checked the DNS and trace route to see if hits the exchange
-If externally missing, then domain lookup
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compx_itAuthor Commented:
The Exchange works fine only from one sender there is missing mails (Not all).
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pijiCommented:
-Does that sender internally or externally?
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compx_itAuthor Commented:
Externally, I'm getting from this sender about 100 mails on the day, only few mails are not receiving (About 1-5)
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pijiCommented:
What SPAM software are you using? could be pick up by SPAM filter.
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compx_itAuthor Commented:
For now we don't have SPAM FILTER
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Md. MojahidCommented:
If you are using forefront may have to add you that that domain and recipient on white list.
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Simon Butler (Sembee)ConsultantCommented:
How do you know they aren't being received?
If you look in message tracking, that will show you what messages Exchange received and what it did with them. If they were not received by Exchange then the problem is most likely out of your control.
However do check you only have one DNS record - and it is pointing to your server.

Simon.
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