Solved

Some emails are not recieve

Posted on 2013-11-16
8
153 Views
Last Modified: 2013-11-21
Hello,

I receive every day about 100 mails from some user and 1-5 emails on each day are not received, I tried everything I know, I don't see that the emails are not released from the queue viewer and the sender not getting any mail that isn't delivered.
My server use Exchange 2013.

Any suggestion how to check where this emails are disappeared?
0
Comment
Question by:compx_it
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
8 Comments
 
LVL 5

Expert Comment

by:piji
ID: 39654171
-Have you checked the DNS and trace route to see if hits the exchange
-If externally missing, then domain lookup
0
 

Author Comment

by:compx_it
ID: 39654175
The Exchange works fine only from one sender there is missing mails (Not all).
0
 
LVL 5

Expert Comment

by:piji
ID: 39654185
-Does that sender internally or externally?
0
Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

 

Author Comment

by:compx_it
ID: 39654187
Externally, I'm getting from this sender about 100 mails on the day, only few mails are not receiving (About 1-5)
0
 
LVL 5

Expert Comment

by:piji
ID: 39654208
What SPAM software are you using? could be pick up by SPAM filter.
0
 

Author Comment

by:compx_it
ID: 39654253
For now we don't have SPAM FILTER
0
 
LVL 12

Accepted Solution

by:
Md. Mojahid earned 500 total points
ID: 39655453
If you are using forefront may have to add you that that domain and recipient on white list.
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39657830
How do you know they aren't being received?
If you look in message tracking, that will show you what messages Exchange received and what it did with them. If they were not received by Exchange then the problem is most likely out of your control.
However do check you only have one DNS record - and it is pointing to your server.

Simon.
0

Featured Post

Backup Solution for AWS

Read about how CloudBerry Backup fully integrates your backups with Amazon S3 and Amazon Glacier to provide military-grade encryption and dramatically cut storage costs on any platform.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question