Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Exchange 2013, outlook clients will not connect

Posted on 2013-11-17
4
Medium Priority
?
626 Views
Last Modified: 2013-11-23
Hi

 

I have migrated from Exchange 2010 to Exchange 2013 and moved a mailbox

 

I can access the mailbox using OWA and all email flow is working fine

 

However I cannot get a outlook client to connect to this mailbox.  It says either server name or mailbox name is incorrect

 

The Exchange 2010 server is on SP3 and the Exchange 2013 server has been installed using CU2

 

There was no errors on setup shown

 

Has anyone else come across this, the outlook clients I have tried is Outlook 2007 SP3 and Outlook 2013

 

Thanks
0
Comment
Question by:micross
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 37

Expert Comment

by:Mahesh
ID: 39654266
Check If encryption is enabled on RPCClientaccess (CAS) servers.

Get-RpcClientAccess –Server Exchange_server_name | fl

If –EncryptionRequired parameter is set to $True, then you may face issues with Outlook 2003 \ 2007 email clients
You need to set above parameter to $false

Check below article
http://support.microsoft.com/kb/2006508
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39657833
Outlook 2013 should work fine.
Check the host name that you have assigned to Outlook Anywhere is correct, resolves internally and is on the SSL certificate.
Does Autodiscover work? That is vital in Exchange 2013.
Did the move request complete successfully?

Simon.
0
 

Accepted Solution

by:
micross earned 0 total points
ID: 39658583
Hi

It was a problem with the certificates, had to recreate the certificates and make sure they were installed on the PCs connecting to server.  This resolved all the issues being experienced
0
 

Author Closing Comment

by:micross
ID: 39671159
Dealt with by Microsoft support
0

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
New style of hardware planning for Microsoft Exchange server.
This Micro Tutorial will demonstrate in Google Sheets how to use the HYPERLINK function to create live links inside your spreadsheet.
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

670 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question