Solved

Issue removing secondary SMTP address from Mail Contact in Exchange 2010

Posted on 2013-11-17
2
2,391 Views
Last Modified: 2013-11-17
Hello,

     We have a user that was setup as a mail contact with his personal email address.  They also added an internal secondary SMTP address using the companies domain.  I received a request to create a new company account for that user.  I went into the contact information in Exchange 2010 and tried to remove the secondary domain email address so I can now use that for the AD account.  When I click the delete button it does go away but once I click the Apply button it shows backup.  I don't want to remove the contact just yet as I want to make sure they are ok with us removing it completely.  I added another SMTP address and was able to remove from that contact with no issue.  Any idea on why I can remove an SMTP address from a contact?  Thanks.
0
Comment
Question by:sdpads
2 Comments
 
LVL 36

Expert Comment

by:Mahesh
ID: 39654869
use Powershell to disable updating email address from recipient policy for all such contacts.
Lets say your contacts arer residing in any perticlar OU.
Then use below powershell commad from exchange shell:
Get-MailContact -OrganizationalUnit "domain.local/OU" | set-mailcontact
-emailaddresspolicyenabled $false
Then remove secondary SMTP address from contact through EMC.
You may use ADModify.net to strip off the secondary SMTP addresses assigned to contacts.
0
 
LVL 18

Accepted Solution

by:
suriyaehnop earned 500 total points
ID: 39654889
This due to  "companies domain" was part of Default Email Address Policy. To remove the secondary SMTP address, uncheck the "Automatically update email addresses based on email address policy on Email-Addresses tab of the mail contact
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
'Cert OK' on www.checkctls.com failed for main mx record 1 33
Exchange 2016 DAG Witness Server 3 38
outlook 6 38
EXCHANGE. LINUX, SYMANTEC MESSAGING GATEWAY 2 15
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
This article explains how to install and use the NTBackup utility that comes with Windows Server.
In this video we show how to create a User Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Mailb…
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question