Issue removing secondary SMTP address from Mail Contact in Exchange 2010
Hello,
We have a user that was setup as a mail contact with his personal email address. They also added an internal secondary SMTP address using the companies domain. I received a request to create a new company account for that user. I went into the contact information in Exchange 2010 and tried to remove the secondary domain email address so I can now use that for the AD account. When I click the delete button it does go away but once I click the Apply button it shows backup. I don't want to remove the contact just yet as I want to make sure they are ok with us removing it completely. I added another SMTP address and was able to remove from that contact with no issue. Any idea on why I can remove an SMTP address from a contact? Thanks.
We have a user that was setup as a mail contact with his personal email address. They also added an internal secondary SMTP address using the companies domain. I received a request to create a new company account for that user. I went into the contact information in Exchange 2010 and tried to remove the secondary domain email address so I can now use that for the AD account. When I click the delete button it does go away but once I click the Apply button it shows backup. I don't want to remove the contact just yet as I want to make sure they are ok with us removing it completely. I added another SMTP address and was able to remove from that contact with no issue. Any idea on why I can remove an SMTP address from a contact? Thanks.
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Lets say your contacts arer residing in any perticlar OU.
Then use below powershell commad from exchange shell:
Get-MailContact -OrganizationalUnit "domain.local/OU" | set-mailcontact
-emailaddresspolicyenabled
Then remove secondary SMTP address from contact through EMC.
You may use ADModify.net to strip off the secondary SMTP addresses assigned to contacts.