Solved

Issue removing secondary SMTP address from Mail Contact in Exchange 2010

Posted on 2013-11-17
2
2,670 Views
Last Modified: 2013-11-17
Hello,

     We have a user that was setup as a mail contact with his personal email address.  They also added an internal secondary SMTP address using the companies domain.  I received a request to create a new company account for that user.  I went into the contact information in Exchange 2010 and tried to remove the secondary domain email address so I can now use that for the AD account.  When I click the delete button it does go away but once I click the Apply button it shows backup.  I don't want to remove the contact just yet as I want to make sure they are ok with us removing it completely.  I added another SMTP address and was able to remove from that contact with no issue.  Any idea on why I can remove an SMTP address from a contact?  Thanks.
0
Comment
Question by:sdpads
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 37

Expert Comment

by:Mahesh
ID: 39654869
use Powershell to disable updating email address from recipient policy for all such contacts.
Lets say your contacts arer residing in any perticlar OU.
Then use below powershell commad from exchange shell:
Get-MailContact -OrganizationalUnit "domain.local/OU" | set-mailcontact
-emailaddresspolicyenabled $false
Then remove secondary SMTP address from contact through EMC.
You may use ADModify.net to strip off the secondary SMTP addresses assigned to contacts.
0
 
LVL 19

Accepted Solution

by:
suriyaehnop earned 500 total points
ID: 39654889
This due to  "companies domain" was part of Default Email Address Policy. To remove the secondary SMTP address, uncheck the "Automatically update email addresses based on email address policy on Email-Addresses tab of the mail contact
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question