Firefox refuses to import bookmarks

Posted on 2013-11-17
Medium Priority
Last Modified: 2013-11-20
Running Windows 7 Pro on an HP z210; running Firefox v25.0.1

I saved my bookmarks to an html file.
I reinstalled the operating system, installed Firefox.
Now Firefox refuses to import the bookmarks.  
When I click on Import, I can navigate to the html file, click on it, the library window appears and I see the words  (no response) appear in the upper left corner of the Firefox
library window.  Then nothing happens.

How do I solve this?
Question by:donpick
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
  • 2
  • +1
LVL 11

Assisted Solution

by:Gregory Miller
Gregory Miller earned 1000 total points
ID: 39655346
You should be able to open the export file in a web browser. Try opening Windows Explorer and browsing to the file and double clicking on it. It should open right up and display all of your bookmarks. If not, the file may not have backed up properly. If it does, maybe you should uninstall Firefox, reboot and reinstall Firefox.
LVL 14

Expert Comment

ID: 39655356
Did you have Firefox v25.0.1 before you reinstalled?
LVL 35

Expert Comment

by:Dan Craciun
ID: 39655576
Not really gonna help you now, but for the future you can use MozBackup to transfer your settings: http://mozbackup.jasnapaka.com/

Get real performance insights from real users

Key features:
- Total Pages Views and Load times
- Top Pages Viewed and Load Times
- Real Time Site Page Build Performance
- Users’ Browser and Platform Performance
- Geographic User Breakdown
- And more


Author Comment

ID: 39656908
Yes, I had installed v25.0 before exporting the bookmarks.  
Does this make a difference?

Yes, the bookmark html file does open as a web page and I can scroll through the items in the file.

So, there is no solution to this problem?   I just have to enter the favorites manually one by one and hope they export next time?
LVL 11

Expert Comment

by:Gregory Miller
ID: 39656979
Did you try removing FF, rebooting and installing FF again?
LVL 14

Expert Comment

ID: 39657022
Try installing an older version of Firefox and import the bookmarks and upgrade to the latest version to see if that helps because that version was not probably there when you had your bookmarks at first.

Author Comment

ID: 39661683
Hello comfortjeanius:

I tried that .   I have uninstalled and reinstalled Firefox and installed an older version.
Same problem, unable to import the html file.  Seems so strange.   Firefox can open the html file and display its contents.  Just cannot import it.  

I don't want to have problems importing in the future.  What is the best way to backup the bookmarks so they can be restored?
LVL 35

Accepted Solution

Dan Craciun earned 1000 total points
ID: 39661724
Like I said: MozBackup. It safely backups/restores bookmarks, settings, addons etc.
No problem at restoring between different versions.

Author Closing Comment

ID: 39665071
Thank you all for your help.

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you get continual lockouts after changing your Active Directory password, there are several possible reasons.  Two of the most common are using other devices to access your email and stored passwords in the credential manager of windows.
While working, an annoying popup showing below will come and we cannot cancel or close it form the screen. The error message will come again and again.
This Micro Tutorial will teach you how to the overview of Microsoft Security Essentials. This is a free anti-virus software that guards your PC against viruses, spyware, worms, and other malicious software. This will be demonstrated using Windows…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…
Suggested Courses

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question