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Error Upgrade Exchange 2010 SP1 to SP3

Posted on 2013-11-18
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Last Modified: 2013-12-07
Hello Experts

I tried to update an Exchange Server 2010 SP1 to SP3. I know that it is not necesary to install SP2 before SP3. But if i try to do that it also comes to the same error.

At the Requirements check the error messages are: the Hub-Transport Role ist not installed  and the Mailbox Role ist not installed ( but of course they are installed )

the exchange setup log ist not healpfull at this point. the last entry is:
[REQUIRED] the Mailbox Role ist not installed.
[1] Ending processing test-setuphealth


can you help me to resolve die problem?

regards
deibel
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Question by:deibel
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Expert Comment

by:R--R
ID: 39656131
can you provide the full error message
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Author Comment

by:deibel
ID: 39656181
the hub transport server role is not installed on this computer.
the mailbox server role is not installed on this computer.
this is translated from german.
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Expert Comment

by:Antonio Vargas
ID: 39665484
are you running the installation package as administrator?
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Author Comment

by:deibel
ID: 39665492
yes
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Expert Comment

by:Antonio Vargas
ID: 39665496
I had a similar error in the past but haven't documented. try the fix on the bottom on the page:

http://arstechnica.com/civis/viewtopic.php?t=1211235

it should be able to sort your problem
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Accepted Solution

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deibel earned 0 total points
ID: 39691874
i have setup the server from scratch und did a recovery installation of the exchange server. after that i could install sp3.
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Author Closing Comment

by:deibel
ID: 39702915
na
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