Users experience a strange behavior on our Citrix Xenapp 6.5 envoroment.
If a user is working in Navision 2013 and export a table to Excel 2010
the user get the following message
but the data in the sheet from Navision 2013 seems to be correct and also the Oracle "Smart View" ribbon is loaded. As I could read HsTbar.xla is for Oracle Smart View.
If Excel 2010 is already startet and the user exports the data from Navision no error message pops up. No error message appears on Excel 2010 startup.
The HKCU -> Software -> Microsoft -> Office -> 14 -> Excel -> Options = OPEN = "C:\Oracle\SmartView\Bin\H
Did anyone experienced the same issue? I did not found a solution on the internet.
HsTbar.xla is in the correct folder and I also gave for testing write permissions for the user.