Solved

Apple Remote Desktop issue

Posted on 2013-11-18
4
2,376 Views
Last Modified: 2013-11-19
I have been using Apple Remote Desktop 3.6.2 on a Mac running OS X 10.7.4 to connect to clients running 10.6.8 in our mac lab. Clients are running ARD 3.5.3. However a while back i upgraded that mac from 10.7 to Mavericks. When i did that, i also had to update ARD to 3.7.

Since then i am having issues connecting to the clients. I can connect to the mac and log in, but then it immediately disconnects me and when i try to re-connect it gives me a connection error that says "Connection failed to 'computer name'.  The software on the remote computer appears to be incompatible with this version of Screen Sharing".

Upgrading the lab computers at this time is out of the question.

Thanks!
0
Comment
Question by:jwcchelpdesk
  • 2
  • 2
4 Comments
 
LVL 7

Accepted Solution

by:
valmatic earned 500 total points
ID: 39657110
0
 

Author Comment

by:jwcchelpdesk
ID: 39657410
I remember reading one of those discussions earlier this morning. So, pretty much it sounds like i will have to find a way to downgrade from Mavericks to 10.7.4 without having Time Machine enabled.
0
 
LVL 7

Assisted Solution

by:valmatic
valmatic earned 500 total points
ID: 39659539
last time i talked to apple they said they are working on a patch and to check for software updates daily. They sound like Microsoft now!
0
 

Author Comment

by:jwcchelpdesk
ID: 39659720
Thanks, will be checking software updates more often. And they definitely sound like Microsoft now... :)
0

Featured Post

6 Surprising Benefits of Threat Intelligence

All sorts of threat intelligence is available on the web. Intelligence you can learn from, and use to anticipate and prepare for future attacks.

Join & Write a Comment

Suggested Solutions

Yesterday Apple introduced their revolutionary new iOS 5 operating system that claims to be the ultimate mobile technology interface. One of the biggest innovations of the new operating system is the introduction of the iCloud computing network. Thi…
Remote Desktop Connections allow you to control remote host machines via the magic of the Internet and RDP (Remote Desktop Protocol). For the purposes of this article we will assume you are connecting from your home PC or laptop to a remote offic…
Users will learn how resize a batch of photos from a single command in Photoshop via Photoshop's Image Processor. Open up an Image you'd like to resize in Adobe Photoshop: Adjust the image size according to your preferences. Image > Adjustments > …
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now