LIMOWIZ program does not display correctly on new Windows 7 PC
Posted on 2013-11-18
We bought a new Dell Inc. Inspiron 660 running Windows 7 Home Premium (x64) Service Pack 1 for a limo company. They run a program called LimoWiz 2013 - Version 12.3.9.
The problem is that on the Windows 7 PC, using the old monitor that was on another Windows XP Pro PC:
Intel(R) HD Graphics [Display adapter]
DELL E177FP [Monitor] (17.1"vis, s/n XX-0WH318-XXXXX-728-5TEL, February 2007)
One of the managers uses GoToMyPC to remotely connect to the new Windows 7 and run LIMOWIZ. LIMOWIZ displays fine. The columns, font, spacing, etc are fine.
But when you look at LIMOWIZ on the new Windows 7 PC with the old monitor, the screens do not display correctly. For example, the size of the font is too small, too many lines of data are displayed making the font smaller and hard to read.
I changed the display size from 1280x1024 to 1024x768. LIMOWIZ seems to look better, but then all the rest of the windows applications are blown out of proportion.
I have right clicked on the LIMOWIZ icon and clicked on properties and changed the compatibility to Windows XP Service Pack 2, but still the LIMOWIZ programs displays incorrectly.
I have called LIMOWIZ tech support and no changes were made to the application. They say it is a Windows 7 issue.
Is there a way to get LIMOWIZ to display correctly and the rest of the windows applications? If I configure it so that LIMOWIZ displays semi correctly, the rest of the programs have to use scroll bars to move up and down and left and right.