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Outlook 2013 Free busy information not displaying
Greetings,
We have 5 users using Outlook 2013 to connect to our Exchange 2007 server. None of them can view free busy information. When they log into Outlook 2010, they can see the information. All other users running Outlook 2010 can view free busy information. Is this a compatibility issue between Exchange 2007 and Outlook 2013, or some kind of free/busy publishing setting that needs to be adjusted in Exchange?
Any help would be greatly appreciated. We have plans to upgrade many more users to Office 2013, but will need to wait if it requires upgrading Exchange.
Thanks,
ADMIN XYZ
We have 5 users using Outlook 2013 to connect to our Exchange 2007 server. None of them can view free busy information. When they log into Outlook 2010, they can see the information. All other users running Outlook 2010 can view free busy information. Is this a compatibility issue between Exchange 2007 and Outlook 2013, or some kind of free/busy publishing setting that needs to be adjusted in Exchange?
Any help would be greatly appreciated. We have plans to upgrade many more users to Office 2013, but will need to wait if it requires upgrading Exchange.
Thanks,
ADMIN XYZ
OutlookExchange
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polarstar
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Happy patch Tuesday!
The fixes:
http://www.inmotionhosting.com/support/news/general/imap-issues-affecting-outlook-2013-and-office-365-functionality
And this:
1 Control Panel -> Program and Features
2 Select View Installed Updates (upper left had side)
3 Search for KB2837643 and uninstall (you should find 2. remove both)
4 Search for KB2837618 and uninstall (you should find 2. remove both)
Note: it will ask you to reboot. you do not need to do so right away
Control Panel -> Mail
Create a new profile and move any pst, nk2 files, etc over to the new profile
Perform a Windows Update check and select Hide Updates when the 2 that you just removed reappears to prevent it from re-installing later.
The fixes:
http://www.inmotionhosting.com/support/news/general/imap-issues-affecting-outlook-2013-and-office-365-functionality
And this:
1 Control Panel -> Program and Features
2 Select View Installed Updates (upper left had side)
3 Search for KB2837643 and uninstall (you should find 2. remove both)
4 Search for KB2837618 and uninstall (you should find 2. remove both)
Note: it will ask you to reboot. you do not need to do so right away
Control Panel -> Mail
Create a new profile and move any pst, nk2 files, etc over to the new profile
Perform a Windows Update check and select Hide Updates when the 2 that you just removed reappears to prevent it from re-installing later.
ASKER
I've requested that this question be deleted for the following reason:
EE request
EE request
Have you tried this article in your troubleshooting, also have a look at autodiscover settings: http://support.microsoft.com/kb/982698