Solved

Exchange 2010 - email flow problem

Posted on 2013-11-18
8
691 Views
Last Modified: 2013-11-21
Hi Guys,

I am experiencing internal email flow issues in my organization.

User A sends email to user B and C and sometimes they received and sometimes not.


The messaging tracking tool shows the emails as pending or unsuccessful:

Pending
15/11/2013 15:01 hq-cas2
Delivery for this message is delayed. The system will continue trying to deliver the message.

15/11/2013 15:31 hq-cas2
Delivery for this message is delayed. The system will continue trying to deliver the message.


In the The event viewer in hq-cas2 shows eventID 8010 - Remote Delivery ( see attached ).

I got a CAS array ( HQ-CAS1 adn HQ-CAS2 ) both have the transport role installed, problem happens on both servers.


Any ideas ?
Error-8010.JPG
0
Comment
Question by:R2_D2
8 Comments
 
LVL 12

Expert Comment

by:florin_s
ID: 39658060
0
 
LVL 2

Expert Comment

by:JayCarter82
ID: 39659079
Are the recipient mailboxes full??
0
 

Author Comment

by:R2_D2
ID: 39659134
JayCarter82,

I ran the "Get-MailboxStatistics" command and to check the mailboxes size and they all are below the limit.

Also, when i look into the "queue viewer" there are a couple of emails stuck in the submission queue with the "A storage transient failure has occurred during content conversasion" error.
0
 
LVL 2

Accepted Solution

by:
JayCarter82 earned 400 total points
ID: 39659280
Are these servers running server 2012 at all? If so, it appears to be a bug acknowledged by Microsoft, according to this thread:

http://social.technet.microsoft.com/Forums/en-US/fd7ef80e-f80b-47ed-883b-a34511c6233c/a-storage-transient-failure-has-occurred-during-content-conversion?forum=exchangesvrsecuremessaginglegacy

Hotfix rollup 2 for SP3 here:
http://www.microsoft.com/en-gb/download/details.aspx?id=39835

Try installing that and give them a reboot?
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 
LVL 5

Assisted Solution

by:nashim khan
nashim khan earned 100 total points
ID: 39660880
0
 
LVL 2

Expert Comment

by:JayCarter82
ID: 39661841
Any news?
0
 

Author Comment

by:R2_D2
ID: 39661880
It seems JayCarter got it right.

I followed the instructions from this link

http://enterpriseit.co/microsoft-exchange/transport-bug-exch-2010-win-2012-550-4-4-7-queue-expired/

I am going to wait at the end of today just to make sure that users are happy.
then i will close this ticket.
0
 
LVL 2

Expert Comment

by:JayCarter82
ID: 39661883
That's great, really pleased to hear that :)
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
This tutorial will walk an individual through the process of configuring basic necessities in order to use the 2010 version of Data Protection Manager. These include storage, agents, and protection jobs. Launch Data Protection Manager from the deskt…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

23 Experts available now in Live!

Get 1:1 Help Now