troubleshooting Question

Trouble enabling remote desktop for Windows 7/ Server 2012

Avatar of Autkast
Autkast asked on
Windows NetworkingWindows OSMicrosoft Server OS
5 Comments2 Solutions367 ViewsLast Modified:
Good evening;
I am working with a Small Business that is using Windows Server 2012, 5-Winows 7 Pro, and 1 Windows XP pro workstations.  ADDS is enabled and they are using file sharing on their server/network.

I am interested in enabling remote desktop connections to the A) server and B) at least the Win 7 workstations.  The XP workstation is running a piece of equipment so it is not critical to be able to remote connect to this workstation.

I believe remote desktop is enabled to the server and was able to access the server desktop from a computer on the same network and domain, and then as a computer on the same network outside of the domain.  I am not, however, able to access the computer from an external network (i.e. my home computer, a Windows 7 Ultimate).  I was also not able to access the workstations from within the domain or network, nor from outside of the domain and network.

The error message I get from the remote desktop connection is:
“Remote Desktop can’t find the computer [Computer name].  This might mean that [Computer name] does not belong to the specified network.  Verify the computer name and domain that you are trying to connect to.”

I am using the same titles that I used from the office to attempt to access the server.  Let’s say the computer name is “Server” and the domain is “mycompany.local”  I am putting “Server.mycompany.local” in the field that reads “Computer” in the remote desktop application, is this correct?

How can I enable remote connections to the server?

For the workstations do I need to create a group for the domain computers that allows them to use remote desktop connections?  In other words, how can I enable remote connections to the workstations for the domain users?
ASKER CERTIFIED SOLUTION
Hypercat (Deb)
President

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 2 Answers and 5 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 2 Answers and 5 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros