Solved

Trouble enabling remote desktop for Windows 7/ Server 2012

Posted on 2013-11-18
5
334 Views
1 Endorsement
Last Modified: 2013-12-07
Good evening;
I am working with a Small Business that is using Windows Server 2012, 5-Winows 7 Pro, and 1 Windows XP pro workstations.  ADDS is enabled and they are using file sharing on their server/network.

I am interested in enabling remote desktop connections to the A) server and B) at least the Win 7 workstations.  The XP workstation is running a piece of equipment so it is not critical to be able to remote connect to this workstation.

I believe remote desktop is enabled to the server and was able to access the server desktop from a computer on the same network and domain, and then as a computer on the same network outside of the domain.  I am not, however, able to access the computer from an external network (i.e. my home computer, a Windows 7 Ultimate).  I was also not able to access the workstations from within the domain or network, nor from outside of the domain and network.

The error message I get from the remote desktop connection is:
“Remote Desktop can’t find the computer [Computer name].  This might mean that [Computer name] does not belong to the specified network.  Verify the computer name and domain that you are trying to connect to.”

I am using the same titles that I used from the office to attempt to access the server.  Let’s say the computer name is “Server” and the domain is “mycompany.local”  I am putting “Server.mycompany.local” in the field that reads “Computer” in the remote desktop application, is this correct?

How can I enable remote connections to the server?

For the workstations do I need to create a group for the domain computers that allows them to use remote desktop connections?  In other words, how can I enable remote connections to the workstations for the domain users?
1
Comment
Question by:Autkast
5 Comments
 
LVL 13

Expert Comment

by:SagiEDoc
ID: 39659227
The issue here is from home you are on the public internet and the public internet does not know how anything about Server.mycompany.local.
Typically you would have a firewall between your machines at work and the internet. On the firewall there would be ways of allowing connections from the public internet through the firewall which would direct to certain machines. If you have no firewall and just a router again there are ways of allowing connections through but I would need to know more about your specific setup.
0
 
LVL 38

Assisted Solution

by:Aaron Tomosky
Aaron Tomosky earned 200 total points
ID: 39659282
The usual way to rdp to the office computers from a remote location, is to first connect via VPN. That basically puts your computer on the office network.
0
 
LVL 38

Accepted Solution

by:
Hypercat (Deb) earned 200 total points
ID: 39660056
I agree with aarontomosky - using a VPN connection will be the easiest way to accomplish what you want to do.  You can either use your Windows 2012 server as a VPN server by enabling and configuring RRAS services.  Or if you have a VPN-capable router at the perimeter of your network, you could use it as a VPN server.

Once users are connected to the VPN, they can connect to their desktops using a regular remote desktop connection.  You have to give permissions to the appropriate user on each workstation.

You will not, however, be able to allow remote desktop connections to your server except by administrators, unless you set it up as a remote desktop server and purchase licensing for remote desktop connections to the server.  

If you need any assistance with this, please post back.
0
 

Author Comment

by:Autkast
ID: 39660833
I know that I need to enable the Remote access role on the server.  I have a list of the IP addresses for the workstations in the company, the step I am confused on is assigning address to the pool.  Is this the pool of addresses that the VPN is allowing connections to?
0
 
LVL 38

Expert Comment

by:Aaron Tomosky
ID: 39660851
It's the pool of addresses it hands out like dhcp for remote computers coming in. They each get a local address when they connect.
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you try to extract and to view the contents of a Microsoft Update Standalone Package (MSU) for Windows Vista, you cannot extract the files from the MSU. Here we are going to explain how to extract those hotfix details without using any third pa…
How to record audio from input sources to your PC – connected devices, connected preamp to record vinyl discs, streaming media, that play through your audio card: Vista, Windows 7, Windows 8, Windows 8.1 and Windows 10 – both 32 bit & 64.
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …

785 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question