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sanjeevkmrsFlag for United Arab Emirates

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HP pavilion g6 keybord jam

Hi I have hp pavilion g6 laptop , its mouse pad is working but its keyboard is totally jam .
its having windows 7  pro 32 bit
please advice
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nobus
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>>  but its keyboard is totally jam   <<  what exactly do you mean?  no keys are working ?
look if it works in safe mode (F8 key) or when booted from a live cd; here a nice one :
ftp://mirrors.kernel.org/knoppix-dvd/KNOPPIX_V7.0.5DVD-2012-12-21-EN.iso
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ASKER

keyboard works fine while in bios setup etc . but  after I log into the user profile keyboard is not working
I can see on screen keyboard option was selected I have just unchecked it
and restarted the laptop
but no luck
ok some things to try :
boot into safe mode - does it work now?
did you try from a live CD  yet?
can you get in device manager, and check if there are errors?
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Danny Child
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oneononecomp

Go to the start button and hit the lock key to log out.  Log back in.  Try the keyboard.
thanks