Solved

Microsoft Office

Posted on 2013-11-19
2
218 Views
Last Modified: 2013-11-19
I am trying to install Office 2010 on a user's computer. The previous install would not work due to conflicting keys. I uninstalled with Revo Uninstaller, and am now trying to install Office 2010 with a brand new, never used Product Key, but I get the attached error message. What do I need to do?
MSoffice.jpg
0
Comment
Question by:nawright16
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 24

Accepted Solution

by:
aadih earned 500 total points
ID: 39659283
Restore to a previous condition (before revo).

Use Microsoft Fixit to uninstall:

http://office.microsoft.com/en-us/support/how-to-uninstall-or-remove-microsoft-office-2010-suites-HA104027750.aspx >

Then reinstall.

Or, try a manual uninstall (from the link above) then reinstall.
0
 

Author Comment

by:nawright16
ID: 39659529
This did not work, I could not restore to previous version for some reason so I am having to reinstall Win 7.
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
Ever visit a website where you spotted a really cool looking Font, yet couldn't figure out which font family it belonged to, or how to get a copy of it for your own use? This article explains the process of doing exactly that, as well as showing how…
The viewer will learn how to  create a slide that will launch other presentations in Microsoft PowerPoint. In the finished slide, each item launches a new PowerPoint presentation and when each is finished it automatically comes back to this slide: …
Learn how to make your own table of contents in Microsoft Word using paragraph styles and the automatic table of contents tool. We'll be using the paragraph styles in Word’s Home toolbar to help you create a table of contents. Type out your initial …

717 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question