Problem with Out-of-Office
Posted on 2013-11-19
I have a user (Stacy Lohan) who when working with Outlook can work normally and use it without any issue. However, when she goes away on vacation or needs to turn on her Out-of-Office she has a problem. After turning on Out-of-Office when people email her they receive the following message:
"Delivery has failed to these recipients or distribution lists:
The recipient's e-mail address was not found in the recipient's e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending this message, or provide the following diagnostic text to your system administrator. "
Now, I have checked our Exchange box and there are no instances of "Malcolm Frost" nor is the user's account set up to have her mail forwarded to him or anywhere else for that matter. I've also checked her local Outlook account for any config settings that might point to Malcolm and there are none.
Is there anything else I can do to find out why these ONLY happens when her Out-of-Office is turned on?