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  • Status: Solved
  • Priority: Medium
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Java Instal problems

Hi There

I am having problems installing the latest version of Java on a Win 7 pro PC. The installer hangs even if I use the offline installer.

I have uninstalled the previous version.
I have check for any spyware issues with super anti spyware and MBAM also Norton Power Eraser

It may be totally unrelated but I also cannot install Adobe Xi either.

I am having no other issues with this PC
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Rob_Smuker
Asked:
Rob_Smuker
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1 Solution
 
Sharon SethCommented:
Did any other installation go successfully?
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Rob_SmukerAuthor Commented:
yes office went on ok
its chrome, java and adobe reader that simply will not download or install even if I use the offline installers
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Sharon SethCommented:
Probably it's some program control mechanism, did you see if a firewall is holding up the installation?
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Rob_SmukerAuthor Commented:
I briefly turned off the firewall for the network and the websites then downloaded fully. Turning off the firewall on the local machine makes no difference.
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Sharon SethCommented:
What version of java are you installing ? what's the build? Anyway it does not seem to be with Java , but with the OS installer
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Rob_SmukerAuthor Commented:
Network firewall turned out to be the issue. I think the firmware was corrupted in some way. Even reinstalling windows on the PC didn't fix the issue so it was an issue between the PC MAC and the firewall. Swapped out the firewall and problem solved. The firewall was EOL (RV042) so I dint update the firmware
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