SteveDico
asked on
Win 7 USB drivers mouse and keyboard drivers not working
Win 7 USB mouse and keyboard drivers not working:
KNOWN GOOD mouse and keybd allow INPUT TO bios, and in thumb drive windows (HIREM MINI WINDOWS) session.
Green lamps on keybd are lit during post/ extinguish when Win 7 PRO starts.
How to gain access to OS, and what to do once in?
Booting into F8 world is no help....same business.
Thanks
Steve
IT, BTS, Inc
KNOWN GOOD mouse and keybd allow INPUT TO bios, and in thumb drive windows (HIREM MINI WINDOWS) session.
Green lamps on keybd are lit during post/ extinguish when Win 7 PRO starts.
How to gain access to OS, and what to do once in?
Booting into F8 world is no help....same business.
Thanks
Steve
IT, BTS, Inc
check if keyboard and mouse is working on another machine ?
if not...........answer is simple
if working.........means there is some problem with USB ports.......
try front \ rear USB ports...........
Thanks
if not...........answer is simple
if working.........means there is some problem with USB ports.......
try front \ rear USB ports...........
Thanks
test first if it works ok when booted from a live cd, or bootable USB
here a nice live cd : ftp://mirrors.kernel.org/knoppix-dvd/KNOPPIX_V7.0.5DVD-2012-12-21-EN.iso
if it works in the bios - and not in the os - it looks like a driver problem
you can delete - or update the driver then
**are you sure there' no malware on the pc?
scan it with the offline defender, or Kaspersky cd :
http://majorgeeks.com/Kaspersky_Rescue_Disk_d6501.html KASPERSKY CD
http://windows.microsoft.com/en-US/windows/what-is-windows-defender-offline OFFLINE DEFENDER
here a nice live cd : ftp://mirrors.kernel.org/knoppix-dvd/KNOPPIX_V7.0.5DVD-2012-12-21-EN.iso
if it works in the bios - and not in the os - it looks like a driver problem
you can delete - or update the driver then
**are you sure there' no malware on the pc?
scan it with the offline defender, or Kaspersky cd :
http://majorgeeks.com/Kaspersky_Rescue_Disk_d6501.html KASPERSKY CD
http://windows.microsoft.com/en-US/windows/what-is-windows-defender-offline OFFLINE DEFENDER
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Experts tried to assist/user decided to go with fresh image to save time
Then delete the kb and mouse from device manager and let Windows re-install the drivers.
HTH,
Dan