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Error Opening Shared Calendar Entries

Posted on 2013-11-19
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Last Modified: 2014-01-23
Several users are getting the following error when opening calendar entries from a shared calendar:

"Cannot open this item. Cannot open the free/busy information. The attempt to log on to Microsoft Exchange has failed."

This does not happen for every calendar entry nor does it happen every time you open a calendar entry - seems to be random.

All of the Mail profiles were recently recreated.
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Question by:SBSWIZARD
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pgm554 earned 2000 total points
ID: 39669898
Is this Outlook 2013?

The latest patch Tuesday busted it.

If so,try removing MS update 2837618 and 2768005 and recreating outlook profile.
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