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HP Pavilion dv6 laptop won't boot

Posted on 2013-11-19
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Last Modified: 2013-12-03
hi experts,

 I have an HP Pavilion dv6 laptop with Windows 8.1 and it won't boot anymore. I can get to the bios and run diagnostics which all tests pass. But when it boots up it just sits at a black screen.

please help
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Question by:frankbustos
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by:frankbustos
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I was able to boot to quickweb and I can browse the internet but I would like to know if I can get to a system restore point from here? When I click on start all i get is Sleep, Shut Down and Go to Windows but when I click on go to windows it goes back to that black screen again with no display.
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by:McKnife
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You could boot to a recovery environment, backup your data and then, depending if you got installation media, or a recovery partition or not even that, consider what your next move should be. So what do you have?
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by:Darr247
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How long have you let it set at the black screen?

Was there any hard drive activity indicated on the HDD LED?
If so, just let it sit on the black screen for 15 to 20 minutes and see if it eventually boots up.
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by:nobus
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you can do a repair if you boot from the Win 8 dvd
http://www.eightforums.com/tutorials/26095-repair-install-windows-8-a.html
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by:frankbustos
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ok, I BOOTED from windows 8 dvd and did a refresh your PC but i'm stuck at this error:

The drive where windows is installed is locked. unlock the drive and try again.

?
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nobus earned 500 total points
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i believe you can repair that with the paragon recue cd - boot corrector tool :
http://www.paragon-software.com/home/rk-express/      

here a solution :
http://www.boyans.net/RepairWindows/The_drive_where_Windows_is_installed_is_locked.html
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by:frankbustos
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thanks!
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by:nobus
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i suppose it worked as expected then?
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