Solved

VMware USB Device Not Seen during RDP

Posted on 2013-11-19
8
702 Views
Last Modified: 2013-12-16
Hello.

We a have Windows 7 VM that, when anyone RDP into it, the USB is not seen by the software that is supposed to see (this is a USB license key for this sofyware); and when console-in through the vSphere client, the software recognizes it.  Have you seen this before?

Thank you!
0
Comment
Question by:IDMA
  • 4
  • 3
8 Comments
 
LVL 14

Expert Comment

by:Ram Balachandran
ID: 39661484
Ensure local resource for Plug and Play is selected while doing RDP

Click Start, point to All Programs (or Programs), point to Accessories, point to Communications, and then click Remote Desktop Connection.
Click Options, and then click the Local Resources tab.> More > Select all related to Plug and Play and removable disk
0
 
LVL 118
ID: 39661636
Yes we have seen this.

RDP does not support USB Redirection, only with RemoteFX does USB redirection work.

USB redirection is a function of the vSphere Client when installed on your workstation.

I would recommend that you connect and try using the device attached to the server.


see my EE Article, Step by Step Tutorial Instructions with Screenshots

HOW TO: Add and Connect a USB Device to a Virtual Machine, hosted on VMware vSphere Hypervisor ESX 4.1 ESXi 4.1, ESXi 5.0
0
 

Author Comment

by:IDMA
ID: 39662722
hanccocka,

Yes, the USB device is connected to the server and I have followed the steps as per your article before.  Still no luck.
0
 
LVL 118

Accepted Solution

by:
Andrew Hancock (VMware vExpert / EE MVE) earned 300 total points
ID: 39662744
Not all USB devices are compatible with ESXi, especially USB security keys!

can you access the console of the host, or remotely via ssh, to check the usb.log in /var/log
0
Get up to 2TB FREE CLOUD per backup license!

An exclusive Black Friday offer just for Expert Exchange audience! Buy any of our top-rated backup solutions & get up to 2TB free cloud per system! Perform local & cloud backup in the same step, and restore instantly—anytime, anywhere. Grab this deal now before it disappears!

 

Author Comment

by:IDMA
ID: 39662804
Sure I can.  I'm just not too experienced on that.  If you send me the commands, I'll see what I can do.

Thanks!
0
 
LVL 118
ID: 39662839
see my EE Article, Step by Step Tutorial Instructions with Screenshots

Part 5: HOW TO: Enable SSH Remote Access on a VMware vSphere Hypervisor 5.1 (ESXi 5.1)

then you will need, to use PuTTY to connect!
0
 

Assisted Solution

by:IDMA
IDMA earned 0 total points
ID: 39711669
We were able to resolve this by using VNC.  When you connect through the VNC client, the USB key is seen
0
 

Author Closing Comment

by:IDMA
ID: 39721036
User came up with his own solution and was kind enough to share it with us.
0

Featured Post

Maximize Your Threat Intelligence Reporting

Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.

Join & Write a Comment

This is an issue that we can get adding / removing permissions in the vCSA 6.0. We can also have issues searching for users / groups in the AD (using your identify sources). This is how one of the ways to handle this issues and fix it.
In this article, I will show you HOW TO: Create your first Windows Virtual Machine on a VMware vSphere Hypervisor 6.5 (ESXi 6.5) Host Server, the Windows OS we will install is Windows Server 2016.
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum editing capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now