Solved

Outlook 2013 and old outlook.nk2 file

Posted on 2013-11-20
3
413 Views
Last Modified: 2013-11-20
Hi
I have a customer who had his local Outlook 2007 enviroment ( yahoo pop mailbox) moved over to Office 365
No problems there it seems but his cached aliases are not appearing in the "To" field.
Now I had seen this before and in the past successfully moved the old Outlook.nk2 file over and presto it worked!!! By this I mean copying the Outlook.nk2 file from the C:\users\username\appdata\roaming\microsoft\outlook to the working directory of c:\users\username\appdata\local\microsoft\outlook

However the only difference this time round is the versión of Outlook.
Any ideas?
0
Comment
Question by:babalooSupport
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 2

Accepted Solution

by:
JayCarter82 earned 500 total points
ID: 39661890
Try importing the nk2 file via this method:

http://support.microsoft.com/kb/2806550
0
 

Author Closing Comment

by:babalooSupport
ID: 39661923
BANG ON THE MONEY !!!! WELL DONE !!!! LEGEND !!!!!!
0
 
LVL 2

Expert Comment

by:JayCarter82
ID: 39661965
:) Happy to help!
0

Featured Post

Visualize your virtual and backup environments

Create well-organized and polished visualizations of your virtual and backup environments when planning VMware vSphere, Microsoft Hyper-V or Veeam deployments. It helps you to gain better visibility and valuable business insights.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
Ever visit a website where you spotted a really cool looking Font, yet couldn't figure out which font family it belonged to, or how to get a copy of it for your own use? This article explains the process of doing exactly that, as well as showing how…
The viewer will learn how to use a discrete random variable to simulate the return on an investment over a period of years, create a Monte Carlo simulation using the discrete random variable, and create a graph to represent the possible returns over…
The viewer will learn how to create two correlated normally distributed random variables in Excel, use a normal distribution to simulate the return on different levels of investment in each of the two funds over a period of ten years, and, create a …

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question