Solved

WD Smartware Backup & Windows 7 Backup

Posted on 2013-11-20
2
546 Views
Last Modified: 2013-11-23
I had a few minutes with an attorney's WD drive connected to his laptop. I'm going to have some time with him to fix a backup issue over the weekend. Here's what I saw in the few minutes I had access:

He is prompted to run unlock.exe then the backup starts, using the built-in Smartware backup. As it produces errors ("system backed up but with some errors" that you can't find), I told him I thought we should just use Windows 7 built-in backup functionality. When I went to demonstrate that, I saw that Windows was in the process of backing up, to a drive I hadn't seen to that point, a G drive, labeled My Passport.

So, my presumption is that Smartware actually takes over the Win7 backup process. But, client doesn't understand it (nor do I apparently) and cannot confirm that everything is being backed up.

I'm set to recommend that we wipe the external drive clean and use Windows 7 backup function to carry on.

Comments? Educate me? Thank you.

PS I'm aware that WD drives generally are not reliable, and I'm going to recommend we get him a different drive.
0
Comment
Question by:Bruce Corson
2 Comments
 
LVL 22

Accepted Solution

by:
Nick Rhode earned 500 total points
ID: 39662843
I like WD and Seagates, however I never use their backup tools.  Instead I would use the windows 7 backup to take images of the system or use something like cobain backup to backup the data to the external.

http://www.cobiansoft.com/cobianbackup.htm
0
 
LVL 1

Author Closing Comment

by:Bruce Corson
ID: 39671251
Thank you. I'm using the Win 7 backup tool directly now. But as often, or always, happens, Win 7 notifies me that some files were skipped. Why doesn't Windows 7 just back up what it finds??
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

After playing around with my ASUS 1215n (http://www.asus.de/product.aspx?P_ID=HrglRhH8D60Rmlv3) Netbook, I finally managed to get smooth HD 1080p (http://en.wikipedia.org/wiki/1080p) playback of videos on it. Second Generation Intel Atom (http://en.…
One of the features I've come to appreciate about Windows 7 and Windows Server 2008 R2 is the ability to pin applications to the task bar. As useful a feature as I've found this, it does have some quirks.  For example, have you ever tried pinning an…
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

706 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now