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Exact Alliance install issue on Win 7 64 bit

Posted on 2013-11-20
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Last Modified: 2013-12-06
I have been using this software which is presently out of support and probably going to be replaced within the year.  Unfortunately I am tasked with installing this software on Win 7 64 bit computers.  I have been very successful so far with the install and it has worked.  I recently ran an install on a new PC and have had this error show after every install and after turning off the internal firewall and defender I am still encountering this issue.  
The install source and db source is a shared network drive.
I have attached the error from the install.Error-AllianceMFG.txts
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Question by:vlamer
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LVL 18

Expert Comment

by:Andrew Davis
ID: 39665019
Idea 1.
Open registry (Run Regedit)
navigate to HKLM\Software\Classes\CLSID\{95BF4FEA-B168-4043-A825-D1290EC8A7B1}

look for what DLL is running.

Try re-registering the DLL.


Idea 2.
Look at working computers and see what versions of .Net are installed.
Install same on new computer.


Idea 3.
Try installing in "Compatibility mode"
http://www.howtogeek.com/howto/10436/

It may end up needing a combination of above.

Cheers
Andrew
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LVL 70

Assisted Solution

by:Merete
Merete earned 250 total points
ID: 39667722
Hi, may or may not help,

I sourced this  something about running the server in 32 bit?
It's a server configuration problem, and that could be an answer why on the
 other dozens server you didn't get problems running the component.
QUOTE:
Re: Microsoft VBScript runtime error '800a01ad'
How do I run the server in 32 bit mode? Would the client have to reinstall
 the operating system? Is it not possible to somehow tell IIS and/or WScript
 to run in 32 bit mode?
solution seems to be on this page
Appendix D: Running 32-bit Applications on 64-bit Windows (IIS 6.0)
http://www.microsoft.com/technet/prodtechnol/WindowsServer2003/Library/IIS/0aafb9a0-1b1c-4a39-ac9a-994adc902485.mspx?mfr=true
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Accepted Solution

by:
vlamer earned 0 total points
ID: 39694298
This has been resolved with outside assistance.  Thank you all that responded.  The issue is was the BC SQL Standalone install needed to be 64 bit rather than 32 bit.  Once reinstalled of application with the corrected SQL BC it completely resolved the issue.
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Author Comment

by:vlamer
ID: 39694388
I've requested that this question be closed as follows:

Accepted answer: 0 points for vlamer's comment #a39694298

for the following reason:

It worked repeatedly.
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LVL 70

Expert Comment

by:Merete
ID: 39694389
With respects please explain how come you didnt accept my comment @ http:#a39667722
 my comment did show you the problem was running a 32 bit on a 64.
You have confirmed this and that helped you find your solution,  instead your saying you got it from outside assistance ?
This is not about points vlamer but please do help me to understand what was the difference
I would also suggest if no comments helped  please delete it.
So I object on this point.
Thank you.
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