Solved

KMS is not functioning properly

Posted on 2013-11-20
3
291 Views
Last Modified: 2013-12-06
KMS(Key Management Service) is installed on one of Domain Controller but is is not functioning and clientmachines are showing windows need to update.
0
Comment
Question by:sanjayambre
  • 2
3 Comments
 
LVL 16

Expert Comment

by:Learnctx
ID: 39664706
You have the KMS SRV records setup? Under the forward lookup in DNS for your domain this record should exist. _VLMCS._tcp.yourchild.yourrootdomain.internal.

DNS > Server > Forward Lookup Zones > yourchild.yourrootdomain.internal > _tcp

If it exists check the settings. You want to have it set to use port 1688 and point to the FQDN of your KMS server. Priority and all of that can be set to 0.

If it does not exist, create a new SRV record. Right click _tcp > choose other new records > service location (SRV).

Service: _VLMCS
Protocol: _tcp
Weight: 0
Priority: 0
Port: 1688
Host offering: yourkmsservername.yourchild.yourrootdomain.internal. << you want to terminate the FQDN with a period especially if you're servicing multiple domains.

In my case my KMS records all point back to a KMS server in the child domain of the forest.
0
 

Author Comment

by:sanjayambre
ID: 39671640
Checked & SRV settings are correct. we tried to update license on affected machines by running command "slmgr.vbs /ato" but geeting error.

Error is attached for the reference.
KMS-Error.jpg
0
 
LVL 16

Accepted Solution

by:
Learnctx earned 275 total points
ID: 39671888
It looks like you have not activated enough clients with theKMS. Try running the following command:

Slmgr.vbs /dli

If the count is not higher than 5 you need to activate more hosts.

If the count is higher than 5, then try re-arming your end points, restarting them and then reactivating them.

Step 1: Re-arm by using command "slmgr.vbs -rearm"
Step 2: Reboot
Step 3: Activate "slmgr.vbs -ato"

If the count is higher than 5 make sure to check the key management service event log in eventvwr for any errors.

If you have Office bundled there is a good blog post here from Microsoft if you have not correctly sysprep'd the machines.

https://blogs.technet.com/b/odsupport/archive/2010/06/14/troubleshooting.aspx.
0

Join & Write a Comment

Suggested Solutions

The saying goes a bad carpenter blames his tools. In the Directory Services world a bad system administrator, well, even with the best tools they’re probably not going to become an all star.  However for the system admin who is willing to spend a li…
Find out how to use Active Directory data for email signature management in Microsoft Exchange and Office 365.
This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles from a Windows Server 2008 domain controller to a Windows Server 2012 domain controlle…
This tutorial will walk an individual through the process of configuring their Windows Server 2012 domain controller to synchronize its time with a trusted, external resource. Use Google, Bing, or other preferred search engine to locate trusted NTP …

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now