Outlook is scrolling on it's own
Posted on 2013-11-20
I have a single user that is experiencing an odd problem. We use Xenapp as a virtual desktop and while in Outlook (2010) his scroll bar continues to go crazy if he clicks anywhere on the scroll bar. It's even worse if you click halfway down the bar. I've tried to close add-ins and it's been no help. Safe mode seems to be better, but eventually the problem returns. I've created a new outlook profile in Xenapp and it's still an issue. The last resort is to blow up his user profile entirely and start over. I'd rather not do that.
Before it's suggested, no its not a mouse issue as it occurs on any machine he's on. Any thoughts?