VPN will not connect

Posted on 2013-11-20
Last Modified: 2013-11-21
We have a Cisco Quick VPN that we access by the router.   It was working correctly until we changed the domain and a new domain controller box with Server 2012.   Now no one can connect to the VPN.  The only thing different we did in the router is change the IP of the DHCP server to the new Domain controller.  Any ideas?
Question by:syssolut
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
LVL 10

Accepted Solution

tmoore1962 earned 500 total points
ID: 39663575
check the router vpn users is it using Active Directory if so then the info for AD in the cisco needs updating.  Best to do a running config and look for anything that references the old DC and or old domain name if different and update as needed.

Author Closing Comment

ID: 39667837
I checked the directory in the router and my account was not present.   Once I put it in the list it worked.   Thanks

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
ASA 5505 not passing traffic to Netgear router 22 71
Best adsl router for small MS network 6 72
VPN Server Configuration in windows 7 7 36
Extended ping 6 26
In the hope of saving someone else's sanity... About a year ago we bought a Cisco 1921 router with two ADSL/VDSL EHWIC cards to load balance local network traffic over the two broadband lines we have, but we couldn't get the routing to work consi…
This is an article about my experiences with remote access to my clients (so that I may serve them) and eventually to my home office system via Radmin Remote Control. I have been using remote access for over 10 years and have been improving my metho…
After creating this article (, I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question