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Insufficient privileges on %computername% to create registry entries.

Posted on 2013-11-20
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Last Modified: 2013-12-09
Attempting to load CA's SPECTRUM and I get this error:
Insufficient privileges on %computername% to create registry entries.

You can either turn off User Access Control (UAC) on %computername% or use the Administrator user for SRAdmin authentication.

Any Clue??  

According some documentation I have read, recommendation was to change UAC to "No Prompt" and add to Local GPO "Debug Programs" Administrators.
 
Attempted these, and still same issue.
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Question by:msixpack
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Michael Pfister earned 500 total points
ID: 39665646
Did you reboot the computer after changing UAC to "No Prompt"?

Is this a doman environment? Maybe the local GPO gets overwritten by a domain policy. Open a command prompt and run

gpresult /h result.htm
start result.htm

Check result.htm if the Debug Programs GPO is applied
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Author Comment

by:msixpack
ID: 39669235
Thanks for the quick response.
Yes, a reboot was completed after the change to the UAC, and it is still set for “no Prompt”.

HOWEVER, I have additional information that was logged into the Application Log:

Log Name:      Application
Source:        sradmin
Date:          11/22/2013 8:33:42 AM
Event ID:      100
Task Category: (3)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      %Computername%
Description:
The description for Event ID 100 from source sradmin cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

SOCKET_ERROR: An established connection was aborted by the software in your host machine.

the message resource is present but the message is not found in the string/message table

------

I had verified that the service sradmin is set to automatic and is started.
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LVL 28

Expert Comment

by:Michael Pfister
ID: 39672491
Not sure if These 2 Errors are directly related.

Unable to create registry keys: UAC (which is off), admin perms to this key. Sadly it doesn't tell us which keys it can't write.
Does the error appear during setup or when you start the software?

Socket error: firewall? virus scanner? Try turning off both.
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Author Comment

by:msixpack
ID: 39706079
mpfister,
   I was unable to do a RSOP, I received "Access is denied".  I will need to work on that issue later.  You were right about the UAC.  I attempted to be slick and modify the Registry:

"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System"
value "ConsentPromptBehaviorAdmin"

By setting to REG_DWOR to “0x0” I was able to “Elevate without Prompting”, but that was not enough.  So I went to “”Action Center” and changed the UAC to “Never notify”.  It worked.
Thanks for you help.
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