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Aries4033

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Looking for utilities program

I am new to this company and they have several Cheiftec CTM2250RC array cabinets.  I was told that there is a software utility that came with (older) units that allows you to see the status of the unit.  Unfortunately no one here can find it and while searching on-line, I find nothing.  Has anyone had dealing with this and know where I can get a copy.  I have written the manufacturer (no phone avail), but with no response.  Thank you
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BillDL
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Thank you Aries4033