Trouble Connecting outside of domain

Hi all i am trying to setup users to Connect to exchange using outlook 2007, everyhing seems to work fine using Outlook 2010, the problem i am having is when clicking check name it is not reolving and keeps comming up with a password box.

i have a certificate etc in place and this only seems to happen with 2007 clients

John
pepps11976Asked:
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JayCarter82Connect With a Mentor Commented:
Wait, which version of Exchange are you using? Is it 2013?!

If so:

https://social.technet.microsoft.com/wiki/contents/articles/845.outlook-versions-supported-by-exchange-200720102013online.aspx

Exchange Server 2013

The following Outlook client versions are fully supported by Exchange server 2013. Please bear in mind there’s a difference between what is supported and what might be compatible with Exchange 2013. All of the Outlook versions listed below have been thoroughly tested by the Exchange Product group:

Outlook 2013
Outlook 2010 SP1 with November 2012 Cumulative Update ( available from http://support.microsoft.com/kb/2687623 )
Outlook 2007 SP3 with November 2012 Cumulative Update ( available from http://support.microsoft.com/kb/2687404 )
Entourage 2008 for Mac, Web Services Edition
Outlook for Mac 2011
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Mahesh SharmaCommented:
Check these settings in Outlook Account Settings
RPC.JPG
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JayCarter82Commented:
Does it not accept the domain\username and password?
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pepps11976Author Commented:
Yes i have checked those settings and i can also ping servername etc

john
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JayCarter82Commented:
So it does accept the credentials but won't resolve?
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Mahesh SharmaCommented:
What are proxy auth settings: Basic or NTLM
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pepps11976Author Commented:
proxy settings are basic, just does not seem to accept the credentials on the 2007 version
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Mahesh SharmaCommented:
If the machines are members of the domain, then change the Outlook Anywhere setting to use NTLM instead of Basic
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JayCarter82Commented:
What happens if you hit CTRL+right click the Outlook icon in the systray and check Connection Status and test Auto Config? Do they shed any light?
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pepps11976Author Commented:
The machines are not members of the domain
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pepps11976Author Commented:
I cannot do the test config settings because i am setting up the profile, i am not getting that far
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JayCarter82Commented:
Could you perhaps add an entry to the hosts file to allow your systems to see the public IP of your network/server, and then try to set them up?
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pepps11976Author Commented:
Yes I have added to the hosts file and I can ping using name etc

John
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JayCarter82Commented:
Have you just done that now or had you done that before trying to set up the profiles?

Have you tried using the server IP in the profile setup rather than the name?
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pepps11976Author Commented:
I did the host thing a couple of hours ago I also flushed the DNS and also tried using up address
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pepps11976Author Commented:
anyone any other idears?
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pepps11976Author Commented:
Yes thanks Service Pack Issue

John
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JayCarter82Commented:
Ah.... Great stuff. Happy to help :)
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