Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

virus

Posted on 2013-11-21
16
Medium Priority
?
374 Views
Last Modified: 2013-12-13
My system is affected by ice fbi virus..

System works find in safe mode also internet..
I deleted temp files
deleted cookies..
0
Comment
Question by:dev_dba
  • 4
  • 4
  • 3
  • +3
16 Comments
 
LVL 6

Expert Comment

by:xeroxzerox
ID: 39665499
you need to install f-secure or comodo antivirus to remove it.

http://antivirus.comodo.com/
http://www.f-secure.com/en/web/home_global/anti-virus
0
 

Author Comment

by:dev_dba
ID: 39665502
What is the need of this if we have symantic antivirus protect is already in the system,,
0
 
LVL 6

Expert Comment

by:xeroxzerox
ID: 39665506
comodo or bit defender database is better then symantic antivirus.
if you not belief then first try to use it.
0
Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

 
LVL 10

Expert Comment

by:Pramod Ubhe
ID: 39665596
see if you can restore your system to a prev. state.

C:\windows\system32\rstrui.exe
0
 
LVL 78

Accepted Solution

by:
slightwv (䄆 Netminder) earned 2000 total points
ID: 39665708
Microsoft has a couple of utilities that may help in removing it.  However these tools require some computer knowledge to run.

Windows Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx

Windows Defender:
http://windows.microsoft.com/en-us/windows7/products/features/windows-defender


I would also suggest running Microsoft Security Essentials over Symantic but every person has their own 'favorite' virus protection tool.

http://windows.microsoft.com/en-us/windows/security-essentials-download
0
 
LVL 24

Expert Comment

by:aadih
ID: 39665982
System restore from safe mode with command prompt and typing rstrui.exe to restore is the recommended solution.
0
 
LVL 4

Expert Comment

by:FutureTechSysDOTcom
ID: 39666228
Once you get it cleaned up, get rid of Symantec and get something decent like Vipre or Sophos antivirus.
0
 

Author Comment

by:dev_dba
ID: 39666965
when I do rstrui.exe   it says restore point not set...
0
 
LVL 24

Expert Comment

by:aadih
ID: 39667045
This means you may not have any restore points from the past.

Have you turned off restore points?
0
 
LVL 78

Expert Comment

by:slightwv (䄆 Netminder)
ID: 39667492
Personally, I feel restoring to a past point, even if you had one, is unnecessary for this particular virus.

I removed it with Windows Defender.  Had it install as a bootable device on a USB stick, rebooted, it scanned/removed, done.
0
 
LVL 24

Expert Comment

by:aadih
ID: 39667500
FWIW: In the past, system restore helped get rid of this malware.
0
 
LVL 78

Expert Comment

by:slightwv (䄆 Netminder)
ID: 39667550
I don't disagree that it will get rid of it (assuming the restore point is prior to the infection) but to downside to that form of removal is you lose what you have from the restore point and the time of the restore.

Going on a trip:
Leave home, drive 500 miles, get a flat tire, turn around, go home to fix it then re-drive the 500 miles again.

Versus:
Drive 500 miles, get a flat tire, drive to the next exit/town, find a service station, get it fixed, continue on.

CryptoLocker, yes.  Reveton, unecessary.
0
 
LVL 24

Expert Comment

by:aadih
ID: 39667655
In Jest [ you move with the car, but you move your fingers and mouse with the PC ;-)]:

(Not when you are at the cross street from your home-street and the next service station is 50 miles away.)

Cheers. :-)
0
 

Author Comment

by:dev_dba
ID: 39684669
I removed it with Windows Defender.  Had it install as a bootable device on a USB stick, rebooted, it scanned/removed, done.

Can you explain how u did this...

Can you tell me the free link for Windows Defender for windows 7...
0
 

Author Closing Comment

by:dev_dba
ID: 39717778
Thanks
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Securing your business data in current era should be your biggest priority. Numerous people are unaware of the fact that insiders commit more than 60 percent of security breaches. You need to figure out the underlying cause and invoke your potential…
Your business may be under attack from a silent enemy that is hard to detect. It works stealthily in the shadows to access and exploit your critical business information, sensitive confidential data and intellectual property, for commercial gain. T…
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …
In a question here at Experts Exchange (https://www.experts-exchange.com/questions/29062564/Adobe-acrobat-reader-DC.html), a member asked how to create a signature in Adobe Acrobat Reader DC (the free Reader product, not the paid, full Acrobat produ…

916 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question