We help IT Professionals succeed at work.

virus

460 Views
Last Modified: 2013-12-13
My system is affected by ice fbi virus..

System works find in safe mode also internet..
I deleted temp files
deleted cookies..
Comment
Watch Question

Zerox HoopLinux Admin

Commented:
you need to install f-secure or comodo antivirus to remove it.

http://antivirus.comodo.com/
http://www.f-secure.com/en/web/home_global/anti-virus

Author

Commented:
What is the need of this if we have symantic antivirus protect is already in the system,,
Zerox HoopLinux Admin

Commented:
comodo or bit defender database is better then symantic antivirus.
if you not belief then first try to use it.
CERTIFIED EXPERT

Commented:
see if you can restore your system to a prev. state.

C:\windows\system32\rstrui.exe
CERTIFIED EXPERT
Most Valuable Expert 2012
Distinguished Expert 2019
Commented:
This one is on us!
(Get your first solution completely free - no credit card required)
UNLOCK SOLUTION
Top Expert 2013

Commented:
System restore from safe mode with command prompt and typing rstrui.exe to restore is the recommended solution.
Once you get it cleaned up, get rid of Symantec and get something decent like Vipre or Sophos antivirus.

Author

Commented:
when I do rstrui.exe   it says restore point not set...
Top Expert 2013

Commented:
This means you may not have any restore points from the past.

Have you turned off restore points?
CERTIFIED EXPERT
Most Valuable Expert 2012
Distinguished Expert 2019

Commented:
Personally, I feel restoring to a past point, even if you had one, is unnecessary for this particular virus.

I removed it with Windows Defender.  Had it install as a bootable device on a USB stick, rebooted, it scanned/removed, done.
Top Expert 2013

Commented:
FWIW: In the past, system restore helped get rid of this malware.
CERTIFIED EXPERT
Most Valuable Expert 2012
Distinguished Expert 2019

Commented:
I don't disagree that it will get rid of it (assuming the restore point is prior to the infection) but to downside to that form of removal is you lose what you have from the restore point and the time of the restore.

Going on a trip:
Leave home, drive 500 miles, get a flat tire, turn around, go home to fix it then re-drive the 500 miles again.

Versus:
Drive 500 miles, get a flat tire, drive to the next exit/town, find a service station, get it fixed, continue on.

CryptoLocker, yes.  Reveton, unecessary.
Top Expert 2013

Commented:
In Jest [ you move with the car, but you move your fingers and mouse with the PC ;-)]:

(Not when you are at the cross street from your home-street and the next service station is 50 miles away.)

Cheers. :-)

Author

Commented:
I removed it with Windows Defender.  Had it install as a bootable device on a USB stick, rebooted, it scanned/removed, done.

Can you explain how u did this...

Can you tell me the free link for Windows Defender for windows 7...
CERTIFIED EXPERT

Commented:

Author

Commented:
Thanks
Unlock the solution to this question.
Join our community and discover your potential

Experts Exchange is the only place where you can interact directly with leading experts in the technology field. Become a member today and access the collective knowledge of thousands of technology experts.

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.