Cannot connect to server via remote desktop - Blue screen with cursor.
Posted on 2013-11-21
When I try to connect to my database server via remote desktop, I insert my username and password and it goes to loading personal settings but it goes no further. All I have is a blue screen with a cursor and no desktop. I can log in on to the console with no problems.
In terminal services manager under the server name =
Under the users tab there is only one (the console session). Under the sessions tab it lists the sessions listed above. If I try and reset on it States - Session (ID 1) reset failed (Error 7024) - the requested operation cannot be completed because the terminal connection is currently busy processing a connect, disconnect, reset or delete operation.
I cannot connect via Remote desktop only via the console. I have used the MSTSC /console switch but the issue remains.
This happened before, I rebooted the server and it cleared the sessions. I do not want to make it a habit of having to reboot this server.
How do I solve this issue? Can I re-start the terminal services service, will this clear the sessions? And if so, what's the implications of re-starting this service.