Solved

ShoreTel handset pickup direct dial

Posted on 2013-11-21
2
1,743 Views
Last Modified: 2013-11-22
I am implementing a ShoreTel PBX phone system (version 13.3). Among other questions, one was how do I set a phone to act in such a way: the user picks up the handset, and it automatically dials/connects to an outside number. This is a public phone which dials a cab-type service.
0
Comment
Question by:miworksIT
2 Comments
 
LVL 15

Accepted Solution

by:
getzjd earned 300 total points
ID: 39669094
It is called "Delayed Ringdown"    Go to the user extension and scroll down towards the bottom of the page.   Select external number and the delay.  Should be all that is needed
0
 

Author Closing Comment

by:miworksIT
ID: 39669161
Worked like a charm. Checked 'Delayed Ringdown', set it to an external number, with the ringdown delay as 0. Thanks!
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

This is a step by step guide on creating single number reach (mobility) for Cisco Call Manager.  After configuring this when someone calls your deskphone after 3-4 rings your cell phone will start to ring.  If you do not answer the call will go to y…
Messaging apps are amazing tools with the power to do a lot of good, but the truth is the process of collaborating with coworkers requires relationships established through meaningful communication - the kind of communication that only happens face-…
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…

932 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now