Symantec backup 2010 R3 failing on exchange 2007

The back up job started failing with the following error:
Final error: 0xe0001904 - A failure occurred querying the Writer status.  Writer Name: Exchange Server, Writer ID: {xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Failed during prepare snapshot operation (8).
I checked all of the writers on the exchange server and they are all reporting stable..
Not sure what to check now..
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vmichAsked:
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vmichConnect With a Mentor Author Commented:
I solved the issue by just rebooting the exchange server and then the backup worked just fine...
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Stelian StanNetwork AdministratorCommented:
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Iain MacMillanIT ManagerCommented:
you would be just as quick restarting the BE Remote Agent service, usually enough to sort things.....;)
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vmichAuthor Commented:
reboot exch server
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