Solved

OWA 2013 shared mailbox refresh rate

Posted on 2013-11-21
3
885 Views
Last Modified: 2013-12-24
Dear All,

I have googled my ass off but I didn't find a solution for a irritating issue.

We have users who only work with OWA 2013. No outlook because of the costs :(

A few OWA users have shared mailbox (like a room mailbox) open in OWA. The problem we are facing is that the inbox refresh rate of the shared mailbox is really low.

When a new e-mail message arrives in the users own mailbox it's almost immediately visible (blue 1 behind their personal inbox). But when a new e-mail arrives in the shared mailbox it can take more than 45 minutes  before the inbox of the shared mailbox is showing the blue 1 for a new e-mail message.

When I open the shared mailbox inbox and I refresh manually the mailbox before the new e-mail message will immediately be visible.

Does somebody know an option to shorten the refresh rate of the mailbox or has another solution? Use outlook isn't a solution :)
0
Comment
Question by:Flevoict
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 9

Expert Comment

by:Sean
ID: 39666492
The only thing i can think of is a browser addon to auto refresh the page otherwise this is not an exchange setting that can be changed that i know of...
0
 

Accepted Solution

by:
Flevoict earned 0 total points
ID: 39730011
The company has bought an extra license so the user has now office.
0
 

Author Closing Comment

by:Flevoict
ID: 39737646
This was the cheapest solution instead of spending a lot of hours on it.
0

Featured Post

Office 365 Advanced Training for Admins

Special Offer:  Buy 1 course, get 2nd free!  Buy the 'Managing Office 365 Identities & Requirements' course w/ Accelerated TestPrep, and automatically receive the 'Enabling Office 365 Services' course FREE!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
As cyber crime continues to grow in both numbers and sophistication, a troubling trend of optimization has emerged over the last year.
how to add IIS SMTP to handle application/Scanner relays into office 365.
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…

732 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question