Solved

OWA 2013 shared mailbox refresh rate

Posted on 2013-11-21
3
868 Views
Last Modified: 2013-12-24
Dear All,

I have googled my ass off but I didn't find a solution for a irritating issue.

We have users who only work with OWA 2013. No outlook because of the costs :(

A few OWA users have shared mailbox (like a room mailbox) open in OWA. The problem we are facing is that the inbox refresh rate of the shared mailbox is really low.

When a new e-mail message arrives in the users own mailbox it's almost immediately visible (blue 1 behind their personal inbox). But when a new e-mail arrives in the shared mailbox it can take more than 45 minutes  before the inbox of the shared mailbox is showing the blue 1 for a new e-mail message.

When I open the shared mailbox inbox and I refresh manually the mailbox before the new e-mail message will immediately be visible.

Does somebody know an option to shorten the refresh rate of the mailbox or has another solution? Use outlook isn't a solution :)
0
Comment
Question by:Flevoict
  • 2
3 Comments
 
LVL 9

Expert Comment

by:Sean
ID: 39666492
The only thing i can think of is a browser addon to auto refresh the page otherwise this is not an exchange setting that can be changed that i know of...
0
 

Accepted Solution

by:
Flevoict earned 0 total points
ID: 39730011
The company has bought an extra license so the user has now office.
0
 

Author Closing Comment

by:Flevoict
ID: 39737646
This was the cheapest solution instead of spending a lot of hours on it.
0

Featured Post

Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
Find out what you should include to make the best professional email signature for your organization.
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
how to add IIS SMTP to handle application/Scanner relays into office 365.

803 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question