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Address Book / Contact question

Posted on 2013-11-21
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Last Modified: 2013-11-21
Hi, I have a very basic email / address book question. I have found this in various versions of Outlook and in Apple Mail. When I have a contact or address book entry with more than one email address, I can usually give each individual email address a custom label, such as a person's name, or I can just pick from the stock labels "Home" "Work" "Other", etc. However, when I create a new email message and choose multiple addresses from the same contact / address book entry, they all appear in the "To:" field with the same label, the name of the contact itself.

Usually I have a business client, and the contact for that client will have multiple people's email address in it. It would be nice if those addresses would show up in the email as the specific label for that address and not the contact itself, making them all appear the same. Is there a way to do this, or perhaps there is a better way to handle such contacts?

Thanks!
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Question by:westone
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Eoin OSullivan earned 500 total points
ID: 39665933
Unless you create a separate contact card for each person in a company - you'll not get it to show the individuals names in the way you want.  You could create a group for each company in the Contacts app and add employees to that group but it doesn't solve the problem of having to duplicate the core company information on each contact entry.

I've looked for this feature in the past and the ONLY solution I found was another application called Daylite which has a much more flexible contact management system where you have companies and contacts within the company.  It is not cheap though and really only worthwhile for a small business as a CRM tool.
https://www.marketcircle.com/daylite/
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Author Comment

by:westone
ID: 39665973
Just looked at Daylite and am downloading the 30 trial, not just for this one thing I asked about but for the whole CRM package. If it works well at what it is designed to do and I like it, the price is tolerable. Over time, all of the minuscule inefficiencies in the way I am handling all of my clients info adds up. Thanks for the answer about the email addresses.
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Expert Comment

by:Eoin OSullivan
ID: 39665991
Daylite is a nice CRM for small business or sole trader especially if all users are on Macs.  I used it for a few years in a previous business and it worked quite well.
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