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Problem installing windows server 2003 on Hp Proliant ML310e

Posted on 2013-11-21
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Last Modified: 2013-12-22
Hello Guys,

I need an urgent help, really urgent.  I have just bought an Hp Proliant ML310e server and want to install windows server 2003 on it.

I got a blue screen:

A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you seen this error screen restart your computer.  If this screen appears again, follows these steps:

Check for viruses on your computer. Remove any newly installed hard drives or hard drives controllers.  Check your hard drive to make sure it is properly configured and terminated.  Run CHKDSK /F to check for hard drive corruption and then restart computer.
Technical info:
STOP: 0X0000007B......

Please help me....


thanks
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Question by:techlabtest
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Expert Comment

by:pony10us
ID: 39666062
What type of drives are you using? Server 2003 was released prior to SATA so doesn't understand it.

Try disable SATA in the BIOS, Install, then re-enable SATA in the BIOS.
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Author Comment

by:techlabtest
ID: 39666108
How to disable sata on it...i can see only sata controller options: when click i got:

Embedded sata configuration and three options:

Enable Sata legacy support
Enable Sata ahci support
Enable dynamic hp smart array raid support..
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Accepted Solution

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pony10us earned 500 total points
ID: 39666145
There are instructions on HP's site:  http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/mostViewedDisplay/?sp4ts.oid=5287871&spf_p.tpst=psiContentDisplay&spf_p.prp_psiContentDisplay=wsrp-navigationalState%3DdocId%253Dmmr_kc-0108661-4%257CdocLocale%253Den_US&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

About halfway down the page:

"NOTE: For HP ProLiant DL160 Gen8 Servers, be sure to update the BIOS to (4 June 2012) or later.

How to enable or disable Dynamic Smart Array B120i Controller?

1> Press F9 during POST to enter BIOS.
2> Choose System Options, SATA Controller Options, Embedded SATA Configuration, Enable Dynamic HP Smart Array B120i RAID Support."

In this case you want to disable.
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Author Comment

by:techlabtest
ID: 39666310
Ok now it seems to be ok, i dont get the error message....But which entering set up i.e to set up windows now, press enter...  Keyboard does not work...

Please help///  did i need to change something in BIOS
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Expert Comment

by:pony10us
ID: 39666614
For systems with the B120i SATA controller:
 1. Boot the server into System Options.
 2. Navigate to SATA Controller Options -> Embedded SATA Configuration
 3. Change it to DISABLE SATA AHCI SUPPORT
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Author Comment

by:techlabtest
ID: 39666628
Pony..are you referring to the keyboard problem?
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Expert Comment

by:pony10us
ID: 39666830
I'm sorry I missed that part.  I am working on a major project here at work and trying to help at the same time.  

Anyway, disabling SATA should not have impacted the keyboard.  I am not sure what thaty may be.  I would check the connection on the keyboard.  Do the NumLock and CapsLock lights work when you toggle those keys?
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Author Comment

by:techlabtest
ID: 39667472
No its does not.  I can use the keyboard in bios but when set up of windows is ready to install keyboard disable
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Expert Comment

by:pony10us
ID: 39667546
USB keyboard and mouse?

They need to be plugged into USB2.0 ports since 3.0 wasn't out when Windows 7 came out.  The ports in the back by the NIC should be 2.0.
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Author Comment

by:techlabtest
ID: 39667588
Yes both keyboard and mouse..i can;t do the installation of windows.  Do u think i need to change keyboard?
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Author Comment

by:techlabtest
ID: 39667792
oups....finally it works...the prob was i was using a 32 bit windows server 2003 and the server is 64 bit.....Can we downgrade the server 64 bit from 32 bit? is this possible on hp
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